Banquet Captain

Job Title: Banquet Captain
Location: Mount Washington Alpine Resort, Comox Valley, BC
Wage: $20–$22 Hourly + gratuities
Position Type: Permanent, Variable Hours Position

Reports To: Wedding & Catering Coordinator

Start: Immediately

JOB SUMMARY:

Are you ready to help host unforgettable mountaintop moments? Mt. Washington Alpine Resort is on the lookout for a spirited and detail-loving Banquet Captain to lead the charge at our weddings, retreats, and legendary après-style corporate events. From dreamy summer “I dos” to winter wonderland celebrations, you'll help turn special occasions into mountain magic.

As our Banquet Captain, you’ll work hand-in-hand with our Wedding & Catering Coordinator to ensure every event runs smoothly - from the first champagne pour to the final dance. You’ll lead our banquet team with professionalism, a cool head, and a warm heart- bringing top-tier service, great vibes, and unforgettable guest experiences to every table. If you thrive in a fast-paced, people-focused environment and want to spend your workdays surrounded by alpine beauty, let’s make some magic together!

KEY RESPONSIBILITIES:

• Oversee and support the setup, execution, and teardown of weddings, banquets, and other special events
• Review banquet event orders (BEOs) and floor plans in advance to ensure accurate setup, staffing, and timelines
• Assist the Wedding & Catering Coordinator with administrative tasks as needed, including inventory, ordering, creating work orders, and invoicing.
• Lead by example with exceptional customer service, attention to detail, and a calm, solution-focused approach
• Assign tasks, manage timelines, and support banquet servers and bartenders during events
• Ensure event spaces are clean, well-presented, and aligned with the event plan
• Communicate with kitchen and service teams regarding special instructions, dietary needs, and timing.
• Assist in training new banquet staff as required

QUALIFICATIONS:

• Previous experience in a banquet captain, supervisory, or lead service role (weddings and events experience preferred)
• Strong leadership, organizational, and communication skills
• Ability to stay composed and resourceful in high-pressure situations
• Flexible availability including weekends, evenings, and holidays
• Serving It Right certification (or willingness to obtain prior to start date)

RESORT CONDITIONS

Working at a Winter Resort means no two days are the same—and that's part of the adventure! You’ll get to experience a variety of unique locations, from cozy lodges to scenic mountain-top venues only accessible by chairlift. Be prepared to embrace the elements; whether it's bluebird skies, fresh snowfall, or the infamous coastal rain. Expect to navigate multi-level lodges, steep stairways, and outdoor areas where the terrain can be sloped, snowy, muddy, rocky or slippery, so good footwear is essential, indoors and out. Walking through large, icy parking lots is also part of the daily journey. If you love fresh air, stunning views, and a workplace that keeps you on your toes, this is the spot for you!

PERKS & BENEFITS

• Food and Retail discounts
• All mountain access + season pass for staff and immediately family members
• Training and Development opportunities
• And more!