Customer Service Representative- ON SITE

TEKsystems is hiring several Customer Support Specialists to work ON SITE for a Logistics client based in Albany, NY.

This position would be a permanent hire from Day 1 and would include plenty of upward mobility and growth opportunities. Our client always promotes from within for their advancement opportunities.

Qualifications

-Customer service background (retail, food service, restaurant, front desk experience is encouraged to apply)

-Competitive and motivated mindset and a passion or maintaining business relationships

-Ability to multi-task

- High energy , enthusiastic attitude

-Strong communication skills

-Team- oriented individual

Job Description

-Provide customer support via phone and email communication

-Consult, educate and simplify supply chain practices through an innovative, web-based platform. Streamline inbound, and third-party processes, providing customized solutions

-Work with sales staff to manage customers needs on a daily basis

-Effectively present solutions tailored to customers needs

-Present a simplified technology solution developing a detailed analysis based on customers needs and industry trends

-Take the lead in coordinating/developing/managing all aspects of customer support

Hours

Monday- Friday- 9:00am- 6:00pm- 40-hour work week

Pay

$40,000-$42,500/year

Pay and Benefits

The pay range for this position is $40000.00 - $42500.00/yr.

Comprehensive benefits package with medical, dental, vision coverage and a 401(k) program

Workplace Type

This is a fully onsite position in Albany,NY.

Application Deadline

This position is anticipated to close on Jul 23, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.