Customer Experience Representative
- ENTERPRISE RENT-A-CAR COMPANY
- Harlingen, Texas
- Full Time
$15.50
Per Hour
DOE (Depends on Experience)
Position range in Cameron County $12.69 - $18.09 Per hour
Customer Experience Representative
ENTERPRISE RENT-A-CAR COMPANY
Occupation: Customer Service Representatives
Location: Harlingen, TX - 78550
Positions available: 1
Job #: 16862392
Source: WorkInTexas
Posted: 5/7/2025
Updated: 7/3/2025
Expires: 7/18/2025
Web Site: WorkInTexas
Onsite / Remote: Work onsite all of the time
Job Type: Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift
Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Job Requirements and Properties
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Work Onsite
Full Time
Education
High School Diploma or Equivalent
Experience
12 Month(s)
Age
18 and up
DL
Required
Schedule
Full Time
Job Type
Regular
Duration
Permanent Employment
Hours
40 Hours Per Week
Help for . Opens a new window.
Help for . Opens a new window.
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunities for Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $15.50 / hour and is located at the Harlingen International Airport (HRL)- 3030 Airport Dr, Harlingen, TX 78550.
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule available is:
Monday: 3:00pm to 12:00am
Tuesday: 3:00pm to 12:00am
Wednesday: 3:00pm to 12:00am
Thursday: 3:00pm to 12:00am
Friday: 10:00am to 7:00pm
Saturday: OFF
Sunday: OFF
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 years of customer service or sales experience in retail, guest services, or hospitality
Must have a valid driver licensewithno more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
No drug or alcohol-related convictions on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Help for Employer Information. Opens a new window.
Per Hour
DOE (Depends on Experience)
Position range in Cameron County $12.69 - $18.09 Per hour
Customer Experience Representative
ENTERPRISE RENT-A-CAR COMPANY
Occupation: Customer Service Representatives
Location: Harlingen, TX - 78550
Positions available: 1
Job #: 16862392
Source: WorkInTexas
Posted: 5/7/2025
Updated: 7/3/2025
Expires: 7/18/2025
Web Site: WorkInTexas
Onsite / Remote: Work onsite all of the time
Job Type: Regular, Full Time (30 Hours or More), Permanent Employment, Other, see job description Shift
Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time
Education
High School Diploma or Equivalent
Experience
12 Month(s)
Age
18 and up
DL
Required
Schedule
Full Time
Job Type
Regular
Duration
Permanent Employment
Hours
40 Hours Per Week
Help for . Opens a new window.
Help for . Opens a new window.
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world's best and most trusted mobility company.
Enterprise Mobility has an exciting opportunities for Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This position pays $15.50 / hour and is located at the Harlingen International Airport (HRL)- 3030 Airport Dr, Harlingen, TX 78550.
We offer:
Paid time off
Consistent full time 40 hour per week schedule
Employee discount
Retirement savings plan including 401k with matching profit sharing
Health Insurance
Life Insurance
Dental Insurance
Vision Insurance
Training and development
Schedule available is:
Monday: 3:00pm to 12:00am
Tuesday: 3:00pm to 12:00am
Wednesday: 3:00pm to 12:00am
Thursday: 3:00pm to 12:00am
Friday: 10:00am to 7:00pm
Saturday: OFF
Sunday: OFF
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 years of customer service or sales experience in retail, guest services, or hospitality
Must have a valid driver licensewithno more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
No drug or alcohol-related convictions on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Help for Employer Information. Opens a new window.
Job ID: 484692292
Originally Posted on: 7/10/2025
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