Host

BLACKBARN
New York, New York
Full Time

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Required Years of Experience

1 year

Job Details

As a Host, you manage the reservations system for the restaurant and are the first point of contact for guests. We are looking for mature candidates who enjoy socializing with guests, building connections, optimistic and are outgoing and who enjoy interacting with people. This is a great opportunity for someone looking to grow within the hospitality field and to work in a fast paced, service environment.

Essential Functions

Taking reservations via phone, email, and in-person
Managing Floor Plans in Open Table & Resy
Menu printing
Answering all phone calls
Properly forwarding and transferring all calls to the proper extensions
Assisting guests with directions if needed
Proper knowledge of our location, hours of operation and menus to assist guests if they have any questions
Knowledgeable of menus & dietary restrictions & options and specials
Accurately and courteously taking all reservations and entering them into OpenTable & Resy
Assigning reservations to tables to ensure all reservations are accommodated for
Greeting all guests upon arrival in a friendly manner
Handling Coat check for all guests
OpenTable & Resy Reservations system management including seating guests, confirming reservations, locking floorplans for buyouts, and additional duties as needed
Notifying server/manager/chef of any particular guest needs or requests (i.e., allergy or special occasion, VIP)
Monitoring the tidiness of the host stand, coat check & restrooms regularly
Thanking each guest upon departure
Assisting in any other task as needed by management

Experience