Culinary Concierge Diet Aide

Culinary Concierge Diet Clerk

Who we are:

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".

Your Impact

A Culinary Concierge/Diet Aide in Senior Living plays a crucial role in enhancing the dining experience. We are passionate about making a positive difference in the lives of seniors and promoting healthy food choices. Serving the meals in a responsible, efficient, and courteous manner gives our residents an enhancement of wellbeing and contributes to an environment, where our residents receive a fulfilling and nourishing meal, delivered with customer service that puts our Vision into Action by “Providing Real Food and Genuine Service while building Enduring Relationships.

What’s in it for you!

Join our team! You will be a valued and integral part of our team from day one. You will have supportive and diverse colleagues, and compassionate management. Opportunities for learning and development, cross training, and career growth. Competitive pay and annual evaluations for pay increases. Interaction with our senior population allows for the development of communication and interpersonal skills and you can gain a deep sense of fulfillment from making a positive difference in the lives of others.

Benefits :

• Comprehensive medical, dental, and vision benefits with several plan options to choose from, provided by Blue Cross. HSA and FSA Plans available.
• Generous Accrued Paid Time Off and Leave Programs, such as Family Care Leave and Bereavement Leave
• 401K Retirement Plan-with company match
• On Demand Pay
• Voluntary Short-Term Disability
• Holiday Pay on worked Holidays
• Life Insurance
• Employee Referral Bonus Program
• Employee Meal
• Discount Purchase Plans, Legal Services and Wellness initiatives and other benefits via our Employee Assistance Program

Wage range : $15.00 per hour to $17.00 per hour based on prior experience. Schedule is 5 shifts per week/ 6A-2:30P and will rotate weekend and holiday schedule.

Your contributions are:

Physical and Sensory Requirements:

• Welcome all new residents/patients to the community. Explain the culinary offerings, how ordering works and provide a weekly menu.
• Ensure all residents/patients receive a weekly menu.
• Take food orders in a prompt and professional manner with the use of Mealsuite program and noting any preferences, allergies and dislikes. Alert appropriate team members if resident/patient would like to order something not approved on their physician prescribed diet order.
• Offer every resident/patient a snack while ensuring appropriateness to their diet and restrictions.
• Completes routine satisfaction surveys with residents/patients to help department evaluate satisfaction levels and areas for improvement.
• Ensure unit kitchenettes are properly stocked with condiments and restock snack baskets according to par list. Discard any expired items.
• Assist in dining room with bussing and resetting tables.
• Assemble supplies for afternoon snack for memory care unit and deliver to unit.
• Complete deep cleaning tasks as assigned.
• Maintain sanitation procedures/protocols at all times.
• Practice proper hygiene and food handling techniques.
• Clean and sanitize workstation and equipment after each use.
• Alert management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Will assist with other duties as assigned.

Requires mobility to stand and walk extensively during meal preparation and service. Lifting, carrying trays and boxes, up to 25lbs. Push/Pull Food Hot Boxes up to 50lbs. Bend, stoop for access to carts, food, trays, and other kitchen equipment. Manual dexterity for the use of kitchen utensils and tools. Visuals for reading menus, labels, and directions. Hearing to respond to verbal communications. Taste and Smell to assess food quality, freshness, and adherence to dietary requirements. Exposure to hot and cold temperatures.

Ensuring that diet aides meet these physical and sensory requirements is crucial to their ability to contribute effectively to the well-being of senior residents in a senior living community.

What you will need:

• 18 years or older, pending specific state requirements
• Strong written and oral communication skills.
• Prior experience with one-on-one customer service interaction preferred.
• Strong teamwork skills.
• Successful background check and drug screen, state specific
• Health screening and TB tests, state specific
• ServSafe® Certification and State Food Handlers Card, state specific
• The ability to work holiday and weekend shift schedules
• Computer skills

Who you are:

Successful team members are service-oriented, humble, and driven individuals. They care about food quality and a desire to make a positive impact by serving our customers REAL food, along with excellent customer service. If you embody a can-do attitude, curiosity, a willingness to embrace new challenges, and a hunger for learning and growth, we invite you to join us.

Embark on a journey with us where your role goes beyond mere service – you also contribute significantly to the satisfaction and well-being of our Senior Living Community.

Our commitment to you:

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food | Genuine Service | Enduring Relationships