Guest Service Expert Smashburger - Full Time (Harrah's Laughlin)

Why Its a Smash

This isnt just a cashier gigits a chance to be part of a team that thrives on flavor, speed, and personality. Youll be the face of the brand Smashburger inside Harrah's Laughlin , making every guests visit memorable in the best way.

Your Role in the Spotlight

Youre the front-line hero who sets the tone for every guests experience. With a smile and hustle, youll make sure every order is smooth, every interaction is upbeat, and every guest leaves happy.

What Youll Be Rockin

• Greet Like a Pro : Welcome every guest with genuine warmth and a big smilemake them feel like Family Style VIPs.
• Menu Mastery : Know the menu inside-out so you can answer questions and make tasty suggestions.
• Cashier Confidence : Handle POS transactions quickly and accurately, following all cash-handling procedures.
• Clean & Crisp : Keep counters, floors, and dining areas spotlesstable touches, trash duty, and mopping included.
• Food Delivery Flair : Serve up meals with style and check in to make sure guests have everything they need.
• Phone Etiquette : Answer calls with clarity and charmyes, even when its busy!
• Team Player Energy : Jump in to help other outlets when needed and keep the vibe positive.

What Youll Need

• Experience : At least 1 year in a customer-facing role.
• Education : High school diploma or GED.
• Certifications : Health Card and Alcohol Awareness (Must be 21 years of age).
• Skills : Strong English communication, computer literacy, and a knack for multitasking.

Physical & Mental Stamina

• Stand and walk for your entire shift
• Lift up to 50 lbs and push/pull up to 30 lbs
• Work in hot/cold temps and noisy environments