What you'll bring to the team**
**ROLE Summary**
As aResort Operations Host - Presentationmember atLEGOLAND Florida Resort, you will play a crucial role in ensuring the cleanliness and overall appearance of the park. Your responsibilities will includemaintainingpublic areas, restrooms, and attractions to provide a safe and enjoyable experience forboth ourguestsand employees. You will work both independently and as part of a team to uphold the highest standardswhich requires a strong work ethic and attention to detail.
**Key responsibilities**
**Zonal** **Operation** **:**
+ Youwill work in aspecificzonewithinthe resort, completingdifferentkeycustodialfunctionsto ensure smooth operations and excellent guest servicewhile promoting company values.
+ Maintainhigh standardsof cleanliness and presentation across the resort, including trash management and restroom upkeep.
+ Sweeping, mopping, and vacuuming public areas.
+ Emptying trash bins and ensuring proper disposal of waste.
+ Cleaning and sanitizing surfaces, including benches, tables, and handrails.
+ Regularly cleaning and sanitizing restrooms.
+ Replenishing supplies such as toilet paper, soap, and paper towels.
+ Addressing any restroom-related issues promptly.
+ Providing directions and informationforguests when needed.
+ Responding to guest requests for cleaning orassistance.
+ Maintaining a friendly and helpful demeanor.
+ Identifyingand reporting any maintenance issues or safety hazards.
+ Ensuring walkways and public areas are free of obstacles and spills.
+ Performs opening and closing routines as defined by the operating procedures.
+ Liaison leadership team to resolve any resort wide guest issues.
**Health & Safety:**
+ Maintaining health and safety protocols, handling incidents or accidents, and suggesting safety improvements.
+ Work effectively in busy environments with high noise levels. Work effectively under pressure in situations such as ridebreakdowns or upset guests. Maintaina high levelof focus to ensure safe operation.
**Work Environment, Physical DEMANDS**
+ Various indoor, outdoor, and enclosed locations with varying temperatures and floor surfaces.
+ Exposed to wet and/or humid conditions.
+ May be exposed to food allergens.
+ Intermittentand prolongedsitting,standing,and walking to move about the resort and interact with guests.
+ Visual acuity sufficient to read written materials, to complete paperwork activities, and to properly complete safety procedures.
+ Hearing sufficient to communicate with individuals in person and via device.
**Qualifications & Experience**
**Experience and qualifications**
+ Previousexperience in custodial services or commercial cleaning is preferred but notrequired.
+ Strong attention to detail and ability to work independently with minimal supervision.
+ Excellent communication and collaboration skills.
+ Must be willing to work flexible hours, including evenings,weekends,and holidaysto support park operations.
+ Attendance is a mandatory function of this job.
**Benefits**
**VALUES**
A Merlin job is like no other. Our values **Own Your Craft** , **Go Together** , **Enjoy the Ride** , **Drive & Discover** , and **We Care** guide thebehavioursthat set us apart. By living these values, we bring joy, create connections, and make lasting memories for our guests, while fostering a positive and supportive environment where everyone can thrive.
**Own Your Craft:**
+ Continuously sharpen yourexpertise, seek personal growth, and help others to develop in their roles.
+ Actively listen to feedback and integrate it into improving performance.
+ Stay curious and draw inspiration from bothindustryand the broader world to keep at thecutting edgeof entertainment.
**Go Together:**
+ Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures.
+ Work together to solve problems,leveragingdiverse perspectives to find the best solutions.
+ Commit to decisions once made, and act swiftly to drive progress and deliver results.
**Enjoy the Ride:**
+ Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment.
+ Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow.
+ Cultivate a welcoming atmosphere where people feel valued, included, and like they belong.
**Drive & Discover:**
+ Take ownership of your work, delivering excellence by seeing tasks through to completion.
+ Prioritize tasks that have the greatest impact, focusing on quality over quantity.
+ Proactively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation.
**We Care:**
+ Goabove and beyondfor both guests and colleagues, showing thoughtfulness in every interaction.
+ Uphold uncompromising standards of safety, security, and welfare, prioritizing the well-being of everyone.
+ Actively contribute to making a positive impact on the environment and local communities,demonstratingsocial responsibility in all decisions.
**Pay Range**
USD $13.50/Hr.
Submit a Referral (
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
**Location (Country-State-City)** _US-FL-Winter Haven_
**Job ID** _2025-9220_
**Employment Type** _Part-Time_
**Offer/Contract Type** _At Will (US Only)_
**Location Name** _LEGOLAND Florida_
**ROLE Summary**
As aResort Operations Host - Presentationmember atLEGOLAND Florida Resort, you will play a crucial role in ensuring the cleanliness and overall appearance of the park. Your responsibilities will includemaintainingpublic areas, restrooms, and attractions to provide a safe and enjoyable experience forboth ourguestsand employees. You will work both independently and as part of a team to uphold the highest standardswhich requires a strong work ethic and attention to detail.
**Key responsibilities**
**Zonal** **Operation** **:**
+ Youwill work in aspecificzonewithinthe resort, completingdifferentkeycustodialfunctionsto ensure smooth operations and excellent guest servicewhile promoting company values.
+ Maintainhigh standardsof cleanliness and presentation across the resort, including trash management and restroom upkeep.
+ Sweeping, mopping, and vacuuming public areas.
+ Emptying trash bins and ensuring proper disposal of waste.
+ Cleaning and sanitizing surfaces, including benches, tables, and handrails.
+ Regularly cleaning and sanitizing restrooms.
+ Replenishing supplies such as toilet paper, soap, and paper towels.
+ Addressing any restroom-related issues promptly.
+ Providing directions and informationforguests when needed.
+ Responding to guest requests for cleaning orassistance.
+ Maintaining a friendly and helpful demeanor.
+ Identifyingand reporting any maintenance issues or safety hazards.
+ Ensuring walkways and public areas are free of obstacles and spills.
+ Performs opening and closing routines as defined by the operating procedures.
+ Liaison leadership team to resolve any resort wide guest issues.
**Health & Safety:**
+ Maintaining health and safety protocols, handling incidents or accidents, and suggesting safety improvements.
+ Work effectively in busy environments with high noise levels. Work effectively under pressure in situations such as ridebreakdowns or upset guests. Maintaina high levelof focus to ensure safe operation.
**Work Environment, Physical DEMANDS**
+ Various indoor, outdoor, and enclosed locations with varying temperatures and floor surfaces.
+ Exposed to wet and/or humid conditions.
+ May be exposed to food allergens.
+ Intermittentand prolongedsitting,standing,and walking to move about the resort and interact with guests.
+ Visual acuity sufficient to read written materials, to complete paperwork activities, and to properly complete safety procedures.
+ Hearing sufficient to communicate with individuals in person and via device.
**Qualifications & Experience**
**Experience and qualifications**
+ Previousexperience in custodial services or commercial cleaning is preferred but notrequired.
+ Strong attention to detail and ability to work independently with minimal supervision.
+ Excellent communication and collaboration skills.
+ Must be willing to work flexible hours, including evenings,weekends,and holidaysto support park operations.
+ Attendance is a mandatory function of this job.
**Benefits**
**VALUES**
A Merlin job is like no other. Our values **Own Your Craft** , **Go Together** , **Enjoy the Ride** , **Drive & Discover** , and **We Care** guide thebehavioursthat set us apart. By living these values, we bring joy, create connections, and make lasting memories for our guests, while fostering a positive and supportive environment where everyone can thrive.
**Own Your Craft:**
+ Continuously sharpen yourexpertise, seek personal growth, and help others to develop in their roles.
+ Actively listen to feedback and integrate it into improving performance.
+ Stay curious and draw inspiration from bothindustryand the broader world to keep at thecutting edgeof entertainment.
**Go Together:**
+ Foster strong, trusting relationships by collaborating with colleagues across teams, locations, and cultures.
+ Work together to solve problems,leveragingdiverse perspectives to find the best solutions.
+ Commit to decisions once made, and act swiftly to drive progress and deliver results.
**Enjoy the Ride:**
+ Bring a sense of fun, positivity, and energy to the workplace, creating a joyful environment.
+ Support and encourage others during challenges, viewing setbacks as opportunities to learn and grow.
+ Cultivate a welcoming atmosphere where people feel valued, included, and like they belong.
**Drive & Discover:**
+ Take ownership of your work, delivering excellence by seeing tasks through to completion.
+ Prioritize tasks that have the greatest impact, focusing on quality over quantity.
+ Proactively explore new opportunities to improve guest experiences, taking calculated risks to drive innovation.
**We Care:**
+ Goabove and beyondfor both guests and colleagues, showing thoughtfulness in every interaction.
+ Uphold uncompromising standards of safety, security, and welfare, prioritizing the well-being of everyone.
+ Actively contribute to making a positive impact on the environment and local communities,demonstratingsocial responsibility in all decisions.
**Pay Range**
USD $13.50/Hr.
Submit a Referral (
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
**Location (Country-State-City)** _US-FL-Winter Haven_
**Job ID** _2025-9220_
**Employment Type** _Part-Time_
**Offer/Contract Type** _At Will (US Only)_
**Location Name** _LEGOLAND Florida_
Job ID: 484796304
Originally Posted on: 7/10/2025
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