Host

  • Alinea
  • Chicago, Illinois
  • Full Time
Required Years of Experience

1 year

Job Details

Alinea is looking for a full-time Host to join our team! Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full time position, paid hourly, and candidates must be willing to work 40+ hours, 5 days a week.

A concept founded by Chef Grant Achatz and Nick Kokonas, Alinea has been globally praised for its molecular gastronomy techniques and innovative approach to modernist cuisine, pushing boundaries in a multi-sensory dining experience. It is one of only 13 restaurants in the U.S. to earn the coveted Michelin 3-Star rating. It has also been named the Best Restaurant in the World by Elite Traveler, the Best Restaurant in North America by The Worlds 50 Best Restaurants, and the Best Restaurant in the U.S. by Gourmet and Business Insider. Driven by the notion of doing the unexpected, guests can be assured to leave the dining room feeling inspired.

Responsibilities

  • Maintains expert level knowledge of all reservations, People of Note (PON), dietary restrictions, and guest requests for each service
  • Greets guests and maintains welcoming atmosphere at the entrance
  • Recognizes and welcomes regulars and PONs
  • Anticipates guest needs and respond promptly
  • Accommodates all requests for information courteously
  • Organizes and maintains secure storage of guest items
  • Returns guest items according to established policies and procedures
  • Communicates PON arrivals and special requests to management
  • Responds to guest concerns with professionalism

Requirements

  • Unprecedented work ethic
  • 1 or more years experience as a host or related experience
  • Ability to work in a fast-paced, chef-driven environment
  • High attention to detail
  • Strong communication skills
  • Ability to work collaboratively as part of a team
  • Thinks clearly, quickly, and maintains concentration during high pressure situations
  • Experience with Tock a plus

Physical Requirements

  • Must be able to work on your feet for at least 8 hours
  • Must be able to move, pull or lift at least 35 pounds
  • Must be able to climb stairs multiple times per shift

Benefits

  • Competitive hourly wage at $21.00 - $21.50/hour
  • Medical, vision, dental and life benefits available on the 1st month following full-time employment
    • 50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years
  • Paid time off
  • 401(K) with a company match of up to 4% of deferred earnings
  • CTA/Ventra discount available after 1 month of full-time employment
  • Employee Dining Discount, 20% to any Alinea Group restaurant
  • Referral Bonus Program available

The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States. We use E-Verify.

Compensation Details

Compensation: Hourly ($21.50 - $22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts

Required Skills

Customer Service

Customer Service Orientation

Customer Service Skills

Problem Solving Skills

Expert Level Knowledge of Reservations, People of Note (Pon), Dietary Restrictions, and Guest Requests

Time Management Skills

High Volume Service

Adaptability

Accommodating All Requests for Information Courteously

Interpersonal Skills

Communication Skills

Organizational Skills

Greeting Guests and Maintaining a Welcoming Atmosphere

Attention to Guest Experience

Ability to work in a fast paced environment

Conflict Resolution skills

Clear Thinking and Ability to Maintain Concentration During High Pressure Situations

Teamwork

Reservation Management Platforms

Professionalism

Collaboration

Ability to Multitask

Unprecedented Work Ethic

Physical Stamina

Anticipating Guest Needs and Responding Promptly

Cultural Awareness

high attention to detail

Empathy

Ability to Work Under Pressure

Initiative

Fine Dining Service

Strong Communication Skills

Attention to Detail

Ability to work collaboratively as part of a team

Positive Attitude

Maintaining Concentration During High Pressure Situations

Conflict Resolution

Experience With Tock (a Plus)

OpenTable

Multitasking

Resy

Welcoming Guests

Guest Interaction

Work Well Under Pressure

Guest Reception

Guest Service

Reservation Systems

Read more

Gallery Alinea
Job ID: 484803886
Originally Posted on: 7/11/2025

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