Host

Alinea
Chicago, Illinois
Full Time

Email Address

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Required Years of Experience

1 year

Job Details

Alinea is looking for a full-time Host to join our team! Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full time position, paid hourly, and candidates must be willing to work 40+ hours, 5 days a week.

A concept founded by Chef Grant Achatz and Nick Kokonas, Alinea has been globally praised for its molecular gastronomy techniques and innovative approach to modernist cuisine, pushing boundaries in a multi-sensory dining experience. It is one of only 13 restaurants in the U.S. to earn the coveted Michelin 3-Star rating. It has also been named the Best Restaurant in the World by Elite Traveler, the Best Restaurant in North America by The Worlds 50 Best Restaurants, and the Best Restaurant in the U.S. by Gourmet and Business Insider. Driven by the notion of doing the unexpected, guests can be assured to leave the dining room feeling inspired.

Responsibilities

Maintains expert level knowledge of all reservations, People of Note (PON), dietary restrictions, and guest requests for each service
Greets guests and maintains welcoming atmosphere at the entrance
Recognizes and welcomes regulars and PONs
Anticipates guest needs and respond promptly
Accommodates all requests for information courteously
Organizes and maintains secure storage of guest items
Returns guest items according to established policies and procedures
Communicates PON arrivals and special requests to management
Responds to guest concerns with professionalism

Requirements

Unprecedented work ethic
1 or more years experience as a host or related experience
Ability to work in a fast-paced, chef-driven environment
High attention to detail
Strong communication skills
Ability to work collaboratively as part of a team
Thinks clearly, quickly, and maintains concentration during high pressure situations
Experience with Tock a plus

Physical Requirements

Must be able to work on your feet for at least 8 hours
Must be able to move, pull or lift at least 35 pounds
Must be able to climb stairs multiple times per shift

Benefits

Competitive hourly wage at $21.00 - $21.50/hour
Medical, vision, dental and life benefits available on the 1st month following full-time employment

50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years

Paid time off
401(K) with a company match of up to 4% of deferred earnings
CTA/Ventra discount available after 1 month of full-time employment
Employee Dining Discount, 20% to any Alinea Group restaurant
Referral Bonus Program available

The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Must be eligible to legally work in the United States. We use E-Verify.

Compensation Details

Compensation: Hourly ($21.50 - $22.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts

Required Skills

Customer Service

Customer Service Orientation

Customer Service Skills

Problem Solving Skills

Expert Level Knowledge of Reservations, People of Note (Pon), Dietary Restrictions, and Guest Requests

Time Management Skills

High Volume Service