Monday - Friday (8:30am - 5pm)
Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure of confidential information; performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures.
Required Skills/Qualifications/Training/Experience:
- Minimum of 1 year of medical office receptionist experience
- Spanish speaking a plus
- Ability to work effectively with patients while maintaining a composed, professional demeanor as the practice's initial representative
- Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms
- Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills
- Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations
- Ability to problem-solve using creative and critical thinking skills
- Detail oriented with the ability to prioritize based on shifting demands
- Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate
- Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment
Preferred Skills/Qualifications/Training/Experience:
- Basic technology skills. Experience with Cerner a plus.
Educational Requirements:
- High school diploma or equivalent
License/Certification:
- N/A
Age Specific Criteria: Ability to effectively communicate with all age levels served within the scope of the position/assigned areas.
Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.
Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.