Catering Assistant - Nutrition Services - Full Time

ESSENTIAL FUNCTIONS

Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays. Visits patient rooms to collect menu selections prior to meals and effectively enter the information into CBORD. Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Assembles trays according to patients menu on tray tickets in a timely and accurate manner. Follows proper telephone etiquette and procedures with patients, visitors and healthcare professionals. Responsive to patients needs at all times. Resolves patient concerns or complaints immediately and/or reports needed assistance to supervisor as appropriate. Interacts with Nursing to ensure patients diet prescriptions are accurate and patients food needs are met. Retrieves trays from patients rooms shortly after passing meal trays and records nutritional intake values for nursing staff. Maintains accurate and current information for each patient on unit(s). Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered. Communicates any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures. Adheres to facility confidentiality and patients rights policy as outlined in the facilitys HIPAA policies and procedures. Contributes to patient satisfaction goals by providing quality service. Complies with federal, state and local health and sanitation regulations and department sanitation procedures. Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply. Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments. Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development and participates in medical center and/or departmental education programs. Communicates with and performs duties following the philosophy of MercyOne Medical Center North Iowa and the Sisters of Mercy reflecting the organizations Mission, Values, and Guiding Behaviors. Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment. Performs other responsibilities as requested by supervisor, manager or department head.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.