2 years
Job DetailsF&B Manager
Business Unit: The Peninsula Beverly Hills Location: Beverly Hills Working alongside the Director of The Belvedere at The Peninsula Beverly Hills, we are seeking a Manager for our food and beverage outlets who possesses a genuine warmth and sense of hospitality.
Work for an award-winning luxury hotel group
Learn and grow within a diverse multi-outlet property
Exceptional benefits package
POSITION SUMMARY
The Food and Beverage Management Team is responsible for hospitality and service of the food and beverage outlets of the hotel. The position is responsible for directing and assisting the staff in the day to day operations. The Sommelier aspect of the position is in charge of maintaining and creating wine lists for each outlet and establishing relationships with all vendors in order to do so. The position is also responsible for assisting guests with their wine needs, questions on the list, and all wine service of the hotel.
DUTIES AND RESPONSIBILITIES
- Advise guests on wines based on taste preferences/knowledgeably recommend wine pairings.
- Maintain proper inventory levels of wines, other beverages and supplies.
- Order supplies according to outlet par and within established budget.
- Maintain appropriate beverage cost by managing purchasing and requisitions.
- Train employees on wine and beverage service and knowledge.
- Enforce proper beverage service standards of all employees during service.
- Direct and engage in wine service during restaurant service hours.
- Maintain clean, error-free wine lists by constantly updating and reprinting.
- Maintain a level of professionalism that will drive repeat guest patronage.
- Anticipate the guests' needs and respond appropriately with a sense of urgency.
- Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality
- Actively listen to and consider the concerns of other employees, responding appropriately and effectively
- Prepare and summarize reports, statements and documents; establish and maintain files and records as needed
- Processes payroll
- Effectively communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees.
- Obtain and maintain position-specific licensing.
- Other duties as assigned.
Key Accountabilities
Ability to lead and manage a team effectively
Day to day operational duties in full-service restaurant.
Must maintain a high level of customer satisfaction and quality standards.
General Requirements
Strong communication skills
Knowledge of hotel features and benefits
Possess a sound knowledge of food and beverage with a strong understanding of restaurant management policies and execution of standards
Organization skills including time management and managing multiple priorities in a fast-paced environment
Benefits we offer
100% company-paid medical, dental and vision coverage
Paid time off
Complimentary employee meals
Complimentary car parking (onsite)
Complimentary bicycle parking (onsite)
Bus transit reimbursement
Complimentary dry cleaning for business attire
Discounted and complimentary room nights at The Peninsula Hotels
50% restaurant discount
Retirement plan with 4% company match
Compensation: Salary ($70,000.00 - $80,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required SkillsAbility to Handle Sensitive Issues
Active Listening
Report Preparation and Summarization
Ability to Address Guest Needs
Understanding of Restaurant Management Policies
Ability to manage multiple priorities
Ability to work in a fast paced environment
Ability to Engage With Guests
Ability to Maintain Quality Standards
Ability to Work Collaboratively With Culinary Staff
Ability to Adapt to Changing Situations
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