Restaurant Supervisor, UBS Arena

The opportunity

Delaware North Sportservice is hiring seasonal Restaurant Supervisors to join our team at UBS Arena in Elmont, New York.

As a Restaurant Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$21.50 - $21.50 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Maintain a safe and clean environment for guests and associates
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs
• Lead hourly staff in the daily performance of their duties
• Ensure the venue is adequately stocked with all products and supplies needed for service
• Collaborate with manager concerning operation deficiencies and areas in need of attention
• Greet guests positively, treat each person as an individual and in a professional manager
• Prioritize and handle multiple tasks simultaneously
• Assign duties to scheduled staff.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Assist with staff training and compliance.
• Monitor daily and hourly cleaning.
• Ensure associates are kept informed of any changes in policies or events.
• Other duties as assigned.

More about you

• Must be at least 18 years old.
• Experience working in a restaurant.
• At least two years of supervisory experience preferred.
• Must be self-motivated, able to work without direct supervision, and eager to be challenged and initiate projects and opportunities.
• Must be able to implement rules and direct staff.
• Excellent communication skills, written and verbal.
• Excellent customer service and employee relations skills.
• A true desire to satisfy the needs of others in a fast-paced environment.
• At least two years of experience as a supervisor preferred.

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Shift details

Event based

Who we are

UBS Arena is a multi-purpose arena in Elmont, New York, next to the Belmont Park race track. The home to the New York Islanders of the National Hockey League (NHL) hosts around 150 major events annually.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.