Front of House Team Member

A

server at Los Asados restaurant in Harlingen, TX, is expected to[provide excellent customer service by guiding guests through the menu, taking orders, serving food and drinks, and ensuring a positive dining experience]{.mark}.

Servers should be knowledgeable about the menu, including food and beverage offerings, and maintain a friendly and attentive demeanor.

They should also be team players, ready to assist with guest satisfaction.

Customer Interaction:

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- Greets guests with a smile and positive attitude.

- Provides menu recommendations and answers questions about food and drinks.

- Takes accurate food and drink orders.

- Delivers food and beverages to tables.

- Checks on guests throughout their meal to ensure satisfaction.

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**Menu Knowledge:**

Demonstrates a thorough understanding of the menu, including ingredients, preparation methods, and special offers.

Is able to upsell menu items and promote daily specials.

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**Service Excellence:**

Provides timely, attentive, and friendly service.

Anticipates guest needs and responds to requests promptly.

Maintains a clean and organized work area.

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**Teamwork:**

Works collaboratively with other staff members to ensure smooth service.

Assists with tasks such as bussing tables and refilling drinks as needed.

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**Transaction Processing:**

Accurately processes cash, credit card, and gift card transactions. Verifies age for alcohol purchases.

A **Busser** at Los Asados in Harlingen, TX, will primarily be responsible for maintaining a clean and organized dining area, ensuring tables are cleared and reset quickly for new guests.

This includes clearing dirty dishes, glasses, and silverware, wiping down tables, and restocking supplies like napkins and silverware.

Bussers also assist servers by attending to guest needs, such as refilling drinks or bringing requested items.

They play a crucial role in maintaining a positive dining experience by ensuring a clean and efficient environment.

Key Responsibilities:

**Clearing and Cleaning Tables:**

Promptly clearing tables after guests leave, removing dirty dishes, glasses, silverware, and trash.

**Resetting Tables:**

Setting tables with fresh linens, silverware, glassware, and condiments for the next guests.

**Maintaining Cleanliness:**

Keeping the dining area, including floors and service stations, clean and organized.

**Assisting Servers:**

Helping servers with tasks like refilling drinks, bringing requested items, and attending to guest needs.

**Restocking Supplies:**

Ensuring an adequate supply of necessary items like napkins, silverware, and condiments at each table.