Food Service Attendant at Lake Mary Hospital

Position Summary Department: LMH Food & Nutrition Status: Variable Full-time (3 x 12 hour shifts a week) Schedule: Varies (First and Second Shift) Title: Food Service Attendant Orlando Health Lake Mary Hospital The NEW Orlando Health Lake Mary Hospital represents Orlando Health's continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women's services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department. For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient. Labor and delivery services, and a future neonatal intensive care unit 6 state-of-the-art operating rooms 3 catheterization labs with a dedicated interventional radiology and vascular lab Comprehensive cardiovascular care 16 ICU Beds Observation unit Outpatient Scripts Pharmacy Top Reasons to Choose Orlando Health - Lake Mary Hospital: BEST Place to Work, 5 years in a row! As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development. Benefits Package that begins on day one (Full-Time & Part-Time only). Flexible Schedules Tuition Reimbursement up to $5,000 a year. Position Summary: A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience. Responsibilities Essential Functions Provides food services to patients, staff and visitors as assigned by supervisor / director. Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts, cold food, and assist in the making of early/late trays. Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar operations, and general cleaning. Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team, Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed. Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in monthly departmental meetings and all related in-services. Observes all departmental rules and regulations. Follows outlined portion controls, patient tray delivery standards, trayline and cafeteria procedures. Aware of and follows Hazard Analysis Critical Control Points, (HACCP), precautions and sanitation requirements as they apply to food service. Aware of and follows all universal precautions as they apply to food service. May be required to operate cash registers, prepare cash reports and do cash reconciliation as needed. Interacts appropriately with a culturally diverse population. Follows chain of command when communicating departmental and individual concerns or problems. Knowledgeable of Patient Satisfaction goals. Work consistently to exceed the department's and Orlando Health's objectives by reporting concerns and suggesting creative ideas. Recognizes that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive change; approach situations and challenges with an open mind; work rotating shifts according to experience and business needs; be able and willing to be cross-trained in varied positions and performs any and all other duties as assigned. Qualifications Education/Training Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers. Licensure/Certification None. Experience None.

Education/Training Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers. Licensure/Certification None. Experience None.

Essential Functions Provides food services to patients, staff and visitors as assigned by supervisor / director. Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts, cold food, and assist in the making of early/late trays. Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar operations, and general cleaning. Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team, Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed. Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person to person, telephone and written forms. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in monthly departmental meetings and all related in-services. Observes all departmental rules and regulations. Follows outlined portion controls, patient tray delivery standards, trayline and cafeteria procedures. Aware of and follows Hazard Analysis Critical Control Points, (HACCP), precautions and sanitation requirements as they apply to food service. Aware of and follows all universal precautions as they apply to food service. May be required to operate cash registers, prepare cash reports and do cash reconciliation as needed. Interacts appropriately with a culturally diverse population. Follows chain of command when communicating departmental and individual concerns or problems. Knowledgeable of Patient Satisfaction goals. Work consistently to exceed the department's and Orlando Health's objectives by reporting concerns and suggesting creative ideas. Recognizes that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive change; approach situations and challenges with an open mind; work rotating shifts according to experience and business needs; be able and willing to be cross-trained in varied positions and performs any and all other duties as assigned.