Fairfield Inn & Suites Omaha East Council Bluffs - Front Desk Agent
- Aimbridge Hospitality
- Council Bluffs, Iowa
- Full Time
$15.00
Per Hour
Position range in Iowa $13.82 - $16.53 Per hour
Fairfield Inn & Suites Omaha East Council Bluffs - Front Desk Agent
Aimbridge Hospitality
Occupation: Hotel, Motel, and Resort Desk Clerks
Location: Council Bluffs, IA - 51501
Positions available: 1
Job #: jo_...
Source: Aimbridge Hospitality
Posted: 7/7/2025
Web Site: www.aimbridgehospitality.com
Job Type: Full Time
Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time
Schedule
Full Time
Job Description Help for Job Description. Opens a new window.
Job Description
Help for Job Description. Opens a new window.
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
* Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
* Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
* Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
* Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
* Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
* High school diploma or equivalent; experience in a hotel or related field preferred.
* Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay! Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan
PROPERTY INFORMATION:
Located just outside of Omaha, guests will have easy access to attractions in both Omaha, NE and Council Bluffs, IA. Nearby, the Centurylink Center Omaha, TD Ameritrade Park, or Ralston Arena all host a variety of events year-round. Our hotel is a short drive from many family attractions in the NE/Council Bluffs area including the Omaha Zoo or events at the Mid-America Center. Business travelers will enjoy the close proximity to the Google Data Center, Jennie Edmundson Hospital, or Creighton University. Guests flying into the Omaha Airport at Eppley airfield are a short cab ride across the Missouri River away. During a stay, travelers can enjoy our free breakfast daily or check out one of the nearby Omaha restaurants. We offer free WiFi throughout the hotel and on-site laundry facilities if needed. In addition, guests will love our indoor pool, hot tub, and on-site fitness center. At the Fairfield Inn & Suites Omaha East/Council Bluffs, our guests are our #1 priority.
Application deadline for Colorado positions:
Per Hour
Position range in Iowa $13.82 - $16.53 Per hour
Fairfield Inn & Suites Omaha East Council Bluffs - Front Desk Agent
Aimbridge Hospitality
Occupation: Hotel, Motel, and Resort Desk Clerks
Location: Council Bluffs, IA - 51501
Positions available: 1
Job #: jo_...
Source: Aimbridge Hospitality
Posted: 7/7/2025
Web Site: www.aimbridgehospitality.com
Job Type: Full Time
Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time
Schedule
Full Time
Job Description Help for Job Description. Opens a new window.
Job Description
Help for Job Description. Opens a new window.
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
* Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
* Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
* Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
* Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
* Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
* High school diploma or equivalent; experience in a hotel or related field preferred.
* Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
* Now offering Daily Pay! Ask your Recruiter for more details
* Medical, Dental, and Vision Coverage
* Short-Term and Long-Term Disability Income
* Term Life and AD&D Insurance
* Paid Time Off
* Employee Assistance Program
* 401k Retirement Plan
PROPERTY INFORMATION:
Located just outside of Omaha, guests will have easy access to attractions in both Omaha, NE and Council Bluffs, IA. Nearby, the Centurylink Center Omaha, TD Ameritrade Park, or Ralston Arena all host a variety of events year-round. Our hotel is a short drive from many family attractions in the NE/Council Bluffs area including the Omaha Zoo or events at the Mid-America Center. Business travelers will enjoy the close proximity to the Google Data Center, Jennie Edmundson Hospital, or Creighton University. Guests flying into the Omaha Airport at Eppley airfield are a short cab ride across the Missouri River away. During a stay, travelers can enjoy our free breakfast daily or check out one of the nearby Omaha restaurants. We offer free WiFi throughout the hotel and on-site laundry facilities if needed. In addition, guests will love our indoor pool, hot tub, and on-site fitness center. At the Fairfield Inn & Suites Omaha East/Council Bluffs, our guests are our #1 priority.
Application deadline for Colorado positions:
Job ID: 485088366
Originally Posted on: 7/13/2025
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