Front Desk Agent
Full-Time
Courtyard by Marriott Marathon Florida Keys
Marathon, FL
A property of: Shaner Hotel Group
Posted about 22 hours ago
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JOB DETAILS
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
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Full-Time
Courtyard by Marriott Marathon Florida Keys
Marathon, FL
A property of: Shaner Hotel Group
Posted about 22 hours ago
SHARE THIS JOB
JOB DETAILS
Job Description
Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
Handle guest complaints ensuring guest satisfaction.
Process all check-ins and check-outs according to established hotel requirements.
Adhere to payment, cash handling and credit policies/procedures.
Generate, print, and distribute daily reports to designated departments/personnel.
Resolve discrepancies on the room status report with Housekeeping.
Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
Qualifications
High school graduate or equivalent.
Minimum one year customer service experience; previous hotel experience preferred.
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
Computer experience preferred.
Bilingual English/Spanish a plus.
Knowledge of local activities and attractions appropriate for clientele.
Other Jobs at Courtyard by Marriott Marathon Florida Keys:
Line Cook
Courtyard by Marriott Marathon Florida Keys
Marathon, FL
A property of: Shaner Hotel Group
Full-Time
16 days ago
Food Runner - Blue Waters
Courtyard by Marriott Marathon Florida Keys
Marathon, FL
A property of: Shaner Hotel Group
Full-Time
16 days ago
Server - Blue Waters
Courtyard by Marriott Marathon Florida Keys
Marathon, FL
A property of: Shaner Hotel Group
Full-Time
17 days ago
Catering Sales Manager
Courtyard by Marriott Marathon Florida Keys
Marathon, FL
A property of: Shaner Hotel Group
Full-Time
23 days ago
Find Jobs Career Advice Post a Job
Contact About Us Terms and Conditions Privacy Policy
Job ID: 485135844
Originally Posted on: 7/14/2025
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