Host

Crown Shy
New York, New York
Full Time

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Required Years of Experience

2 years

Job Details

Crown Shy is the first solo project of Chef James Kent. Inspired by Jamess upbringing in downtown New York and his experience leading the citys most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.

Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.

The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.

Crown Shy has been awarded 1 Michelin star & 2 stars by the NYT and has been acknowledged as one of the most popular new restaurants in the city by multiple publications.

As a Host at Crown Shy, you are responsible for cooperating with the MaitreD and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor and a genuine smile with eye contact. You will escort them to their assigned table, present the QR code menu, ask for water preferences and assist the dining room staff in serving water to the guests- always communicating important guest information to the proper parties. The Host must be capable of working in a team-oriented environment to achieve the restaurants common goal of guest satisfaction. The Host must be personable with guests and be able to anticipate their needs. The role of the Host is integral to the success of the restaurant.

Crown Shy believes in a whole house mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Host, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co workers & managers.

This is a full time position and requires flexible schedule availability: including nights, weekends and brunches. Crown Shy is open 7 days a week. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at select group restaurants, referral bonuses, and more!

CANDIDATE REQUIREMENTS
Must have 2 years + experience in a fast paced NYC restaurant as a Host
Experience working with Resy is preferred
Must be able to lift & carry at least 50 pounds
Must be able to stand for long periods of time
Must be comfortable with repetitive motions (such as walking, bending & standing)
Must be knowledgeable of Industry critics & awards
Must have full schedule availability
Must be able to take constructive criticism and work well in a team dynamic SERVICE RESPONSIBILITIES
Be warm, knowledgeable and noticeably appreciative
Accommodate guests by making each individual feel welcome
Act professionally and always maintain composure
Identify and report problems to management immediately
Be aware of service flow, dining timing, and adjust for each guests individual needs
Implement and follow steps of service

Compensation Details

Compensation: Hourly ($16.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program

Required Skills

Strong interpersonal skills

Attention to Detail

Customer Service Orientation

Ability to Multitask

Problem Solving Skills

Adaptability to Changing Situations

Time Management Skills

Ability to Work Under Pressure

Conflict Resolution skills