Administrative Coordinator 3 (Receptionist)

Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health, addictions, and developmental challenges residing in the parishes of Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.
AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.

Two years of experience in administrative services. EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience. The official job specifications for this role, as defined by the State Civil Service, can be found here . JOB DUTIES
This position manages the front desk operating as the Receptionist for the largest Behavioral Health Clinic in the District serving approximately 900 clients a month.

• Welcomes and greet clients checking them in the Centralized Scheduling Systems as well as the Electronic Medical Record (EMR), coding them appropriately for approximately 30 clinical staff and employees.
• Prepares behavioral health intake forms daily, working closely with the clients we serve, assisting them with accessing new services and completion of said forms.
• Collects and scans appropriate documentation for services.
• Collects and post clients payments according to District policy securing them at all times.
• Answers multi telephone line, supplying callers and visitors with needed information relating to Behavioral Health services and/or community programs and resources; screen, direct and transfer calls and e-mail messages to appropriate staff.
• Processes incoming and outgoing mail; manages the front desk waiting area for crowd control and cleanliness; update information and forms, attentive to client engagement and readiness to serve as needed, monitor timely completion of documentation/reports.

POSITION SPECIFIC DETAILS
Appointment Type:

• Temporary Job Appointment: This position may be billed by temporary job appointment not to exceed 48 months.
• Probational Appointment: Current permanent status state employees may be required to accept a probational appointment, if selected.

Location: This vacancy is located at Imperial Calcasieu Human Services Authority. This announcement serves to fill a vacancy at the Lake Charles Clinic.
Compensation: ADMINISTRATIVE COORDINATOR 3 - PAY LEVEL AS-609 has a minimum salary level of $13.77/hourly; $1,101.60/bi-weekly
**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.**

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

HOW TO APPLY:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the Apply link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:
...
HR Director, ImCal HSA