Food & Beverage Attendant

Food & Beverage Attendants concentrate on the health and safety of our guests and creating memorable experiences for them while visiting our park. Food & Beverage Attendants are responsible for interacting with guests, preparing food orders, maintaining clean work areas and equipment, and upholding company values.
MAJOR RESPONSIBILITIES

• Provide an interactive guest experience by providing excellent customer service, food and beverage to all customers in a positive and outgoing manner
• Ensure all tables and seating area are maintained clean and condiment area is stocked
• Greet guests as they exit the exhibit area
• Take and prepare orders for guests
• Prep food items and ingredients for daily use and per guests orders
• Complete daily cleaning of work areas as well as cafe equipment to maintain an up to code work environment
• Prepare food for field trip lunches while attending to additional guests
• Complete opening, closing and health code checklists on a daily basis
• Organizing and clean all applicable areas where supplies are stored
• Operate various types of machinery relevant to the position
• Successfully track food waste and transfers on a daily basis
• Stock food and beverage orders upon arrival and follow FIFO methods
• Understand menu options and how food is prepared
• Performs other duties as assigned

COMPLEXITY OF WORK: Semi-routine; majority of work covered by established procedures.

RELATIONSHIPS OUTSIDE WORK UNIT: Exchange of information which occasionally requires tact and/or diplomacy.

SUPERVISORY RESPONSIBILITIES: N/A

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REGULAR ATTENDANCE is required.

EDUCATION and/or EXPERIENCE: High school degree or GED. Associates degree (AA) or Bachelors degree from a four year college or university in field, at least 1 year guest service experience preferably in the food service industry, or equivalent combination of education and experience.

CERTIFICATES, LICENCES, REGISTRATIONS : These positions require serving of alcoholic beverages. Team Member must successfully complete TIPS training and Responsible Vendor Class training or other required training concerning the storing, serving and handling of alcoholic beverages.

ON-THE-JOB TRAINING: 40 hours of on-the-job training is provided for this position.

LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other Team Members of the organization.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS & ABILITIES:

• Possess excellent verbal and some written communication skills
• Be comfortable approaching people that they do not know and have the ability to engage them in conversation.
• Have basic computer skills and be able to accurately perform data entry.
• Be comfortable working indoors and standing for long periods of time.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly (2/3 or more of time)frequently (1/3 to 2/3 of time)occasionally (up to 1/3 of time) required to
- - - - - - - - - - - - - Amount of Time - - - - - - - - - - - - - - - - - None up to 1/3
(occasionally) 1/3 to 2/3
(frequently) 2/3 and more
(regularly) Stand Walk Sit Talk or hear Use hands to finger, handle or feel objects, tools or controls Climb or balance Stoop, kneel, crouch or crawl Reach with hands and arms Taste or smell
The employee must regularlyfrequentlyoccasionally lift and/or move up to___ pounds.

- - - - - - - - - - - - - Amount of Time - - - - - - - - - - - - - - - - - None up to 1/3 1/3 to 2/3 2/3 and more Up to 10 pounds Up to 25 pounds Up to 50 pounds Up to 100 pounds More than 100 pounds
Specific vision abilities required by this job include: Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularlyfrequentlyoccasionally exposed to:
- - - - - - - - - - - - - Amount of Time - - - - - - - - - - - - - - - - - None up to 1/3
(occasionally) 1/3 to 2/3
(frequently) 2/3 and more
(regularly) Wet, humid conditions (non-weather) Work near moving mechanical parts Work in high, precarious places Fumes or airborne particles Toxic or caustic chemicals Outdoor weather conditions Extreme cold (non-weather) Extreme heat (non-weather) Risk of electrical shock Work with explosives Risk of radiation Vibration
While performing this job, the noise level in the work environment is: Moderate Noise (Examples: business office with typewriters and/or computer printer, light traffic)

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Remote work is not offered for this position.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.