F&B Host/Hostess

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

• Answers the phone. Takes reservations, answers inquiries, takes messages.
• Seats guests, greets and shows them to seats.
• Operates cash register, takes money, makes change, and accounts for cash, credit, and comp receipts.
• Assists with buffet prep and set-up (e.g., napkin folding, polishing and rolling silverware, etc.).
• Employees may be required to perform duties outside of their normal job description where, in the Companys judgment, it is necessary in the interest of efficiency, productivity, cleanliness, or improved guest service.

• Must be a minimum of 18 years of age.
• High School Diploma or equivalent. - Previous customer service experience in a high-volume operation preferred.
• Read, write, speak, and understand English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues.
• Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop, and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops.
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.
• Able to work at a fast pace in an often crowded/noisy environment.
• Must maintain good posture and poise throughout shift.
• Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.

Weve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

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Equal Opportunity Employer