Concierge - Seaboard Building

Are you natural-born helper? Do you know Seattle like the back of your hand? Do always know about the best new restaurant? Are people drawn to your sunny, can-do attitude? Do you have an eye for detail and a knack for building meaningful, genuine relationships? If so, Blanton Turner wants to talk to you! Learn more about this property here:

www.seaboardseattle.com

Benefits/The Good Stuff

• Wage: $23-$27 hourly, DOE
• Schedule: 7am-9pm Wednesday and Thursday, 3-9pm Friday
• Hours per week: 36
• 100% Employer Paid Medical, Dental, and Vision for Employees
• Short and Long Term Disability
• Life Insurance
• Employer Matched 401(K)
• PTO Plan, and Holidays
• Generous parental leave and family medical leave
• $75 Monthly Cell Phone Stipend
• Community involvement
• Happy hours and team events
• Professional development

At Blanton Turner, we believe great results begin with hiring the very best professionals. Recently recognized as one of the 'Best Places to Work' by the Puget Sound Business Journal , BT manages a vibrant portfolio of residential and commercial properties throughout the Pacific Northwest. We pride ourselves on being a team of Fun People who thrive on executing big ideas and creating remarkable experiences. What does it mean to be a Fun Person? Its all about empowering individuals to change the game and bring their authentic selves to work. We also ensure our team members are well-supported with 100% employer-paid health premiums and an employer matched 401k program, allowing everyone to live their best lives. At Blanton Turner, youll find a community that values uniqueness, fosters meaningful connections, and is committed to making work both enjoyable and impactful.

A Day in the Life

Customer Service

• Displays a warm friendly, professional greeting to all those entering the property. Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status.
• Work proactively with business partners including all vendors and other personnel serving the property and its tenants.
• Responds promptly with accurate and thorough information according to the specific request. Arranges and confirms recreational, dining, and/or business activities.
• Maintains a file of services including transportation sources, accommodations, and referral contacts.
• Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.

Marketing and Leasing

• Have an up-to-date and comprehensive understanding of market trends and comparable properties.
• Assist in marketing the property by coordinating residents, tenants', and/or visitors needs. Puts the customer first.

Tenant Retention

• Provide superior customer service at all times and continually review and improve customer service strategies.
• Maintain regular, effective communication with tenants.
• Perform regular community outreach to build networking relationships throughout the neighborhood.

Maintaining the Physical Asset

• Assist property team to prioritize, schedule and monitor daily activities, service requests, inspections and construction/improvement projects.

Administration

• Assist with day to day property management task to ensure a smooth-running building and happy tenants.
• Organize and maintain systems of documentation and ensure paperwork is complete, accurate, and submitted in a timely manner.
• Work independently without direction, complete follow through on all assignments, and identify projects in areas needing improvement.
• Maintain a clean, organized work area.
• Must communicate professionally, concisely, and accurately in person and in writing.
• Performs other duties as assigned.

• Prior Front Desk, Concierge, customer service or other hospitality experience is required.
• Sales background preferred.
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service oriented attitude.
• Experience with Microsoft Office Suite desired.
• Strong knowledge of the surrounding area and recreational, hospitality and business related information.
• High school diploma or equivalent.