Concierge/ Receptionist

Part-time and PRN positions available

Dial is the place to love the way you work. Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to infuse happiness into the lives of those we serve daily. You will make a difference at Dial by not only adding years to resident's lives, but life to their years.

Position Overview: Respond to resident requests and welcome guest to the community. Provide an overall welcoming environment while ensuring the safety of the community and residents.

Perks & Benefits:

• Birthday & anniversary PTO
• Tuition Assistance
• Double pay on holidays
• PTO accrual on DAY 1
• Referral Bonus
• Free meal during shift (Up to $260 savings)
• Loyalty Incentive
• Employee Recognition Program
• Discounts through Verizon and AT&T
• Pay Advance Program
• Medical and Prescription Drug Insurance including Dental and Vision
• Basic Term Life/AD&D
• 401K
• Flexible Spending Account for Dependent Care

Essential Job Responsibilities

• Welcomes, determines nature of business, directs, registers, and announces all guests and visitors to appropriate personnel or Resident/Member.
• Provides continual face-to-face communication with residents/families as a source of information for all community activities, events, policies, and procedures.
• Takes transportation requests, maintains transportation log and drives as needed.
• Answers multiline telephone system to accept incoming calls determine purpose of callers, and direct callers to appropriate personnel.
• Responds to emergency situations and is the point of contact in all emergency situations.
• Makes reservations and maintains schedules for Guest Suites. Ensures room readiness for guests. Checks guests in and out.
• Receives payments rent fees, Guest Suites, activities, and events as well as services and products.
• Receives mail and packages and ensures they are distributed accurately and timely.
• Updates and maintains resident/family emergency list and contact information as changes occur.
• Processes clubhouse reservations for private events and guest suites.
• Receives requests for maintenance and housekeeping services.
• Performs any necessary administrative tasks such as filing, organizing, typing, data entry, envelope stuffing, addressing, or stamping.
• Ensures reception area and Clubhouse are kept neat and clean.
• Notifies Director when items need to be ordered, received, and maintained office and kitchen supplies.
• Assists with activities/events as needed.
• Other duties as assigned.

Education, Experience and Other Requirements

• High School diploma or GED
• Previous experience as concierge or providing resident services
• Must be at least 18 years of age

Knowledge, Skills, and Abilities Required

• Microsoft Office programs
• Promote teamwork in providing services to residents.

Preferred Qualifications

• Willingness to learn and help others
• Enjoyment in working with older adults

Part-time, PRN
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