Host

2 years

Position: Host Location: New York Midtown

We are seeking an experienced and gracious Host to join our team. As the first and last point of contact for our guests, this role is key to creating a warm and memorable dining experience from arrival to departure.

Position Summary The Host is responsible for greeting guests promptly and professionally, managing the flow of the dining room, and ensuring seamless coordination with the front-of-house team. A welcoming presence, attention to detail, and strong organizational skills are essential.

Key Responsibilities

• Greet and welcome guests warmly upon arrival

• Manage seating assignments and coordinate guest flow throughout service

• Ensure guests feel comfortable while waiting and maintain an inviting atmosphere at the host stand

• Communicate effectively with guests and team members to ensure a smooth service

• Manage reservations and walk-ins using POS and reservation systems

• Maintain a polished, professional demeanor at all times

• Assist guests with coat check and personal belongings, when applicable

• Answer incoming calls with clarity and courtesy, providing accurate information on hours, availability, and policies

• Print and prepare menus and shift summaries as part of opening/closing duties

• Exhibit knowledge of menus and provide accurate answers to guest inquiries

• Uphold all service standards and help foster a refined and welcoming environment

• Maintain cleanliness and organization of the host stand and front entry area

Qualifications

• Minimum 1 year of experience in a host role within an upscale dining setting

• Familiarity with POS and reservation systems (e.g., Resy, OpenTable, SevenRooms)

• Strong verbal communication and interpersonal skills

• Enthusiastic, polished, and guest-focused demeanor

• Ability to multitask and remain composed in a fast-paced environment

• Passion for hospitality and a commitment to delivering outstanding service

• Reliable, punctual, and flexible with availability (Sunday availability required)

We offer a collaborative and professional work environment with opportunities to grow within a respected hospitality group.

We look forward to welcoming you to our team.

Compensation: Hourly ($20.00 - $22.00)

Benefits & Perks: Dining Discounts

Customer Service Orientation

Attention to Detail

Team Collaboration

Problem Solving Skills

Time Management

Adaptability

Conflict Resolution

Positive Attitude

Professionalism

Organizational Skills

Stress Management

Active Listening

Empathy

Cultural Awareness

Sales Skills

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