Server

JOB RESPONSIBILITIES:

• Verify identification and age requirements of customers.
• Mix traditional and creative cocktails.
• Process payment from customers.
• Clean glasses and bar utensil.
• Make suggestions based on customer tastes and preferences.
• Record and balance cash receipts and prepare cash deposits.
• Open and maintain tabs throughout their shift.
• Build a rapport with regular customers to create a positive atmosphere.
• Receive and take guest orders and process in a timely manner through whatever systems are currently used in the restaurant.
• Prepare and serve meal accompaniments to guests.
• Perform side work.
• Open bottled wine for guests.
• Bus and set tables, as needed.
• Perform set up and breakdown of various stations (i.e., deli, dessert, coffee, espresso)
• Assist with orders to go, as needed.
• Seat guests and help with answering phones as business demands.
• Perform other duties as assigned.
• Must have food and wine knowledge for pairing suggestions.
• Up sells established menu items or specials to maximize food and beverage revenues.
• Communicate with support crew and management.

SKILLS AND EDUCATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required

• Entry level bartending experience required.
• One year minimum of customer service experience preferably within the Food & Beverage industry.
• Excellent written communication and presentation skills.
• Highly motivated and flexible, possessing the ability to take initiative.
• Flexible schedule, able to work mornings, nights, holidays and weekends
• Experience in a luxury world-class hotel or equivalent