Event Services Lead/Captain

Position Objectives

The Event Services Lead is responsible for ensuring the success of meetings, conventions and event operations related to food and beverage servicing. The Event Services Lead is responsible for making sure the function space is pristine, visually appealing, and presenting the appropriate menu offering for the event. This may include linen and table settings, food station design, and beverage service. Other duties include general banquet preparation, room refreshes, and maintaining a sanitary environment. This role leads other associates by coaching, directing and training.

Qualifications

• Must be twenty-one (21) or older
• Must have a flexible schedule with the ability to work weekends and holidays
• Must have 1+ years of experience in catering, Restaurant Management, or Food and Beverage Management
• Demonstrated experience in exercising confidentiality and integrity

Education & Skills

• Preferred ; Bachelor’s Degree in Hospitality, Culinary, Business or other related field
• Required ; extensive experience using Microsoft Office Applications, Outlook, Internet, and other Microsoft Office products
• Required ; mathematical skills that require the ability to add, subtract, multiply and divide
• Required ; effective oral and written communication skills in order to interact with all employee levels and guests within the hotel
• Required ; Ability to multi task, prioritize and handle conflicting demands
• Required ; Flexible with the ability to adapt to a rapidly changing priorities and situations
• Required ; Sold under pressure, professional and able to maintain composure in handing complaints and other feedback
• Required ; Ability to meet deadlines without compromise