Spa and Fitness Receptionist

Sterling Grove Golf and Country Club is excited to announce the exceptional career opportunity of part-time Spa and Fitness Receptionist. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to our members.

General Purpose:
Monitors daily activity of the fitness center and or spa area; ensures guest satisfaction and compliance with rules and procedures.

Essential Duties:

• Greets members upon arrival and departure to the fitness + spa center.
• Checks member identification card and validates guest participation.
• Distributes and controls locker keys.
• Signs in members and guests, advising them of rules and procedures of the fitness center.
• Performs opening and closing duties at fitness + spa center when required.
• Answers phone and guest inquiries.
• Operates computer accurately and properly books all appointments when scheduled. Handles daily point of sale transactions. And records all cash, check and charges based on established cash control procedures.
• Attends staff meetings.
• Responsible for ensuring overall cleanliness of all area. (i.e., wiping fitness equipment, organizing equipment, walking pool area, tack room and spa.)
• Flexible hours to include AM, PM, holidays and weekends.
• Assist with fitness + spa inventory when required.
• Daily stocking of retail items.
• Reports safety concerns to supervisor.
• Responds to emergency situations, as dictated by facility policy. (incident reports)
• Maintains up to date knowledge of department programs, events, activities, spa/fitness menu and activities. Answers members’ questions regarding such programs.
• Proper dress (uniform), hair and shoes neat.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• High school diploma or general education degree (GED); one year related experience and/or training; or equivalent combination of education and experience.
• CPR/AED and First Aid Certification.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required in order to perform the duties of the job.