Housekeeping Supervisor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Welcome to The Wade - Lakeshore, a premier property in the Pyramid Global Hospitality portfolio. Situated in the heart of Chicago, Illinois, our hotel features 520 guest rooms and an impressive 20,386 sq ft of meeting space, offering a dynamic and sophisticated environment for both guests and employees.

At Whe Wade, we pride ourselves on delivering exceptional service and creating unforgettable experiences. As a member of our team, you’ll work in a vibrant and supportive setting, surrounded by the stunning views and lively energy of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at The Wade. Take the first step towards a rewarding career by applying today.

At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution and vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting. In addition, employees enjoy paid time off and exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally.

The Housekeeping Supervisor provides overall support to the operations of the housekeeping department. Duties include:

• Provide leadership and direction for all housekeeping and laundry activities for the hotel to ensure the highest level of cleanliness for both the guest rooms and public areas.
• Inspect guest rooms, public areas, & heart of the house for cleanliness.
• Train, motivate, coach, counsel, & discipline staff members.
• Maintain a regularly scheduled cleaning program.
• Prepare weekly schedule.
• Maintain supply and linen inventories.
• Update room statuses in the computer.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, & friendly manner.

Minimum Experience, Education, Skill & Physical Requirements:

• High School diploma or equivalent required
• Must be able to read, write, understand and speak the English language
• Previous supervisory experience strongly preferred
• General knowledge of cleaning chemicals and their safety preferred
• Must be able to lift up to 20 pounds and carry up to 10 pounds
• Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
• Strong attention to detail required
• Must be able to work under pressure and simultaneously prioritize multiple projects
• Must be flexible in hours and days worked
• Must be capable of working in a fast paced environment with multiple interruptions
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities