Meeting Concierge - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join our incredible team at Mandalay Bay as a Meeting Concierge and play a vital role in creating extraordinary experiences for our guests! You will set the stage for exceptional guest service with your welcoming demeanor, understanding their unique stories and needs to deliver WOW moments that leave lasting memories.

THE STARTING RATE: $21.00 hourly + gratuity

THE DAY-TO-DAY:

• Schedule meetings with Convention Service Managers, Sales Managers and Catering Managers to ensure all details have been reviewed and implemented for upcoming groups

• Physically inspect all meeting rooms and ensure they are set in accordance to the Meeting Event Order or Banquet Event Order

• Assist in supervising the Banquet setup, A/V, IT and other operating departmental staff pertaining to the clients' meeting requirements

• Walk Convention and Meeting rooms pre and post-show to ensure space has not been damaged

• Monitor breaks and refresh schedules ensuring all services requested is in a timely manner according to the meeting planners' expectations

• Attend all PreConvention meetings and go into detail as to the role they play to the success of the clients' event

• Attend trade show PreOperational meetings with the General Service Contractor and confirm walk in/out inspections

• Assist the Convention Services Manager for groups inhouse, while the CSM is working on future groups

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent preferred

• 2+ Years of prior relevant experience in Hospitality, Convention Services, Event Planning, Front Desk/Reservations, etc required

• Work varied shifts, including weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Are you ready to JOIN THE SHOW ? Apply today!