Night Audit Front Desk - Part time

  • WHITE LODGING SERVICES CORPORATION
  • Austin, Texas
  • Full Time
Between $16.00 and

$17.00

Per Hour

DOE (Depends on Experience)

Position range in Travis County $11.44 - $14.64 Per hour

Night Audit Front Desk - Part time

WHITE LODGING SERVICES CORPORATION

Occupation: Hotel, Motel, and Resort Desk Clerks

Location: Austin, TX - 78744

Positions available: 1

Job #: 16890918

Source: WorkInTexas

Posted: 7/11/2025

Updated: 7/14/2025

Expires: 8/10/2025

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment

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Job Requirements and Properties

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Work Onsite

Full Time

Education

High School Diploma or Equivalent

Age

18 and up

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

Public Transit

Available

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Full job description

Assures highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries

PRIMARY DUTIES AND ACCOUNTABILITIES

Room Assignments, Changes, and Issues 80%

Checks guests into and out of the hotel in an accurate, speedy, and courteous (Essential) manner.

Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts.

Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.

Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues.

Guest Service Ongoing

Offers guests assistance whenever possible.

Responsible for resolving escalated customer relations issues.

Answers inquiries pertaining to hotel policies and services.

Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.

Responsible for positively representing and promoting the property.

Ensures systems and procedures are in place and followed for guest safety and security.

Other Duties as Assigned 20%

Ensures that the lobby and front desk area is clean, organized, visually appealing, and well stocked with all necessary supplies.

Properly compiles, completes, and distributes reports to all management and relevant staff.

Reports any maintenance, security, or safety issues to the appropriate staff.

SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE

High School Diploma or GED required.

Previous front desk experience preferred.

Prior experience using Windows based software including Microsoft Word, Excel, and Outlook highly preferred.

Excellent organizational and prioritization skills.

Ability to work well and collaborate with others.

Superior customer service skills.

Excellent communication skills.

May be required to stand for an extended period of time.

Able to work a flexible schedule.

Job Type: Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

Paid time off

Schedule:

8 hour shift

Overnight shift

Weekends only

Ability to Commute:

Austin, TX 78750 (Required)

Work Location: In person

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Job ID: 485756588
Originally Posted on: 7/17/2025

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