Now Hiring: Spa Front Desk Agent at Coeur d'Alene Resort
Be the first smile guests see and help create a serene spa experience
About Coeur d'Alene Resort Spa:
Our spa offers luxurious treatments and a tranquil environment designed to rejuvenate guests. We are looking for a friendly and organized Spa Front Desk Agent to manage appointments, greet guests, and ensure a smooth and relaxing spa visit.
The Role:
As a Spa Receptionist, you will be the welcoming face of the spa, handling reservations, checking guests in and out, and providing exceptional customer service throughout their visit.
Key Responsibilities:
+ Greet guests warmly and manage appointment scheduling
+ Answer phone calls and respond to guest inquiries professionally
+ Process payments and maintain accurate records
+ Coordinate with spa therapists and staff to ensure smooth operations
+ Maintain a clean and organized front desk and waiting area
+ Assist guests with product information and retail purchases
+ Handle guest concerns promptly and courteously
What We're Looking For:
+ Previous front desk or customer service experience preferred
+ Excellent communication and interpersonal skills
+ Strong organizational skills and attention to detail
+ Ability to multitask and work efficiently in a fast-paced environment
+ Professional appearance and positive attitude
+ Flexibility to work evenings, weekends, and holidays
Why Join Us:
+ Work in a peaceful, upscale spa setting
+ Be part of a dedicated team focused on guest wellness
+ Access to resort-wide employee benefits and perks
Benefits & Compensation
Daily Perks:
+ Employee meals
+ Free parking
+ Uniforms provided with in-house laundry service
+ 20% discount at all resort restaurants
+ 10% discount at participating local businesses
+ Free daily cruises (subject to availability)
+ Discounted room and golf rates
Health & Wellness:
+ Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
+ Access to an on-site clinic exclusive to resort employees with benefit coverage
+ Flexible reimbursement plan
Retirement:
+ 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)
Paid Time Off:
+ After 6 months: 7 days
+ After 1 year: 10 days
+ After 24 years: 15 days
+ After 5+ years: 20 days
Holiday Pay:
+ Time and a half for hours worked on Thanksgiving and Christmas
Be the first smile guests see and help create a serene spa experience
About Coeur d'Alene Resort Spa:
Our spa offers luxurious treatments and a tranquil environment designed to rejuvenate guests. We are looking for a friendly and organized Spa Front Desk Agent to manage appointments, greet guests, and ensure a smooth and relaxing spa visit.
The Role:
As a Spa Receptionist, you will be the welcoming face of the spa, handling reservations, checking guests in and out, and providing exceptional customer service throughout their visit.
Key Responsibilities:
+ Greet guests warmly and manage appointment scheduling
+ Answer phone calls and respond to guest inquiries professionally
+ Process payments and maintain accurate records
+ Coordinate with spa therapists and staff to ensure smooth operations
+ Maintain a clean and organized front desk and waiting area
+ Assist guests with product information and retail purchases
+ Handle guest concerns promptly and courteously
What We're Looking For:
+ Previous front desk or customer service experience preferred
+ Excellent communication and interpersonal skills
+ Strong organizational skills and attention to detail
+ Ability to multitask and work efficiently in a fast-paced environment
+ Professional appearance and positive attitude
+ Flexibility to work evenings, weekends, and holidays
Why Join Us:
+ Work in a peaceful, upscale spa setting
+ Be part of a dedicated team focused on guest wellness
+ Access to resort-wide employee benefits and perks
Benefits & Compensation
Daily Perks:
+ Employee meals
+ Free parking
+ Uniforms provided with in-house laundry service
+ 20% discount at all resort restaurants
+ 10% discount at participating local businesses
+ Free daily cruises (subject to availability)
+ Discounted room and golf rates
Health & Wellness:
+ Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
+ Access to an on-site clinic exclusive to resort employees with benefit coverage
+ Flexible reimbursement plan
Retirement:
+ 401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)
Paid Time Off:
+ After 6 months: 7 days
+ After 1 year: 10 days
+ After 24 years: 15 days
+ After 5+ years: 20 days
Holiday Pay:
+ Time and a half for hours worked on Thanksgiving and Christmas
Job ID: 485770550
Originally Posted on: 7/17/2025
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