5 years
Job DetailsPOSITION: Beverage Manager
EMPLOYMENT CLASSIFICATION: Exempt
REPORTS TO: General Manager
Company Values
Our Commitment
Orchard Street Restaurant Managements ethos is share , not sell.
Our Mission
Orchard Street Restaurant Management exists to establish an elevated, welcoming home base in Downtown New York. A place that celebrates the creative culture and singular energy of the neighborhood and its community. Every strategic touchpoint will work to cement this message. Together, we share the responsibility of creating a consistently original narrative that supports our single-minded truth: Our definition of exceptionally thoughtful service
We follow these guidelines when thinking of what it means to provide
exceptionally thoughtful service:
- Unwavering attention to detail.
- The ability to read and guide every guest with graciousness and foresight.
- An eagerness to constantly seek out ways to make the experience remarkable and tailored to the individual guests needs and desires.
- Thoughtful details and a service that is approachable.
Our ultimate goal is to build a meaningful connection and affinity with our guests and team in the ways that matter.
Purpose
The Beverage Manager is an integral part of the management team as they lead and drive the beverage program at 9 Orchard under the guidance of the General Manager . They oversee wine, cocktails, liquor, beer, and non-alcoholic consumption ; they take responsibility for purchasing and keeping organized inventory, while ensuring the profitability of the program. They bring a level of hospitality and uphold h igh standards always . They will be scheduled floor shifts in Corner Bar and Swan Room to oversee daily service to guide, direct, and support the hourly staff to ensure a smooth and successful service and have T h ey also play a big role i n communicating between operations , including the hotel and kitchen teams . The Beverage Manager ensures that performance standards are met while cultivating a strong work culture to continuously enhanc e the guest experience.
Key Job Functions
Beverage Program Focus
- Full beverage program oversight in all areas of the food and beverage spaces of wine, cocktails, liquor, beer, and non-alcoholic beverages
- Works alongside with the Creative Director to drive a beverage menu that aligns and fits the restaurant's vision and cuisin e
- Ability to keep pour costs to a minimum without changing the integrity of the beverage
- Works alongside the Wine Consultant and General Manager to drive a wine list that aligns and fits the restaurant's vision and cuisine
- Analyzes s ales and performance data to adjust the beverage selection accordingly
- Responsible for monthly inventory to ensure accurate counts and tracking on all beverage products
- W ork s closely with Accountant to ensure that costs and sales are aligned to business expectations
- Submits and enters invoices daily and ensures that det ails are accurate
- Maintains cleanliness and organization in storage area s
- Responsible for overall training for the team on the beverage program
- Drives technical standards for beverage service
- Maintains strong relationships with beverage reps, purveyors, and suppliers
Dining Room Focus
- Ability to lead dining services while present on the floor and engag e with the team around them
- Be phys ically present on the floor during service hours to ensure standards are being met
- Leads the Bar teams by training, coaching, scheduling, and holding them accountable to high standards
- Ability to a nticipate a ppropriate staffing per shift due to business needs. Ensures that the restaurant is properly s taffed at all times , while keeping labor co sts in line with budget goals
- Ability to write the hourly schedule, ensuring the business is staffed accordingly
- Provide attentive and quality se rvice to all guests during their visit
- Upholds food and beverage knowledge & standards amongst the team
- Ensures that all drink and food presentation is consisten t and delivered with the highest quality
- Establish es a positive work environment and makes an effort to promote the work culture everyday
- Responds to emails in a timely manner
- Assist in supporting , guiding , and training hourly team members
- Lead daily pre-service lineups
- Attends weekly manager meetings and brings forth i nput
- Opens and/or closes the restaurant by following procedures set by the business
- Remain s current and compliant with the correct HR practices and policies . Hold s employees accountable to all standards and practice, evaluating and following progressive disciplinary procedure when ne cessary
- Communicate s effectively and efficiently to departments: executive management, front desk, housekeeping, engineering, front-of-house, back-of-house, etc.
- Ensure s that the spaces are set and ready for guests. This includes, but is not limited to , adjusting the music, lighting , temperature, cleanliness, seating arrangements
- Supports with hiring new hourly employees by inviting promising candidates and conducting interviews
- Demonstrates positive leadership characteristics that inspire team members to meet and exceed standards
- Upholds Department of Health s tandards to all outl ets
Minimum Qualifications
- 3+ years dining room experience in hospitality and fine dining
- 2+ years beverage (wine, bar) experience in hospitality and fine dining
- Exceptional knowledge of classic drink recipes, beer, wine, and spirits
- Industry standard knowledge of food preparation and ingredients
- Ability to perform multiple job functions when working in a high busin ess environment
- Able to work mornings, nights, weekends, and holidays per the needs of the business
- Ability to work an average of 50 hours per week, sometimes exceeding 50 hours during the busy season
- English fluency and Spanish preferred
- Understanding of Microsoft Office applications (Excel, Word, Powerpoint , Outlook, etc.)
- Familiarity of reservation platforms (such as RESY) , POS systems (such as Toast) , and inventory management ( Binwise )
- Polished personal presentation; grooming meets company standards, as outlined by the Employee Handbook and Uniform Policy
Physical Demands
The physical demands for this position include standing and working for long periods of time and moving intermittently during work hours. The employee is required to lift and carry up to 50 pounds, bend, squat, kneel, and reach above shoulder level. These physical demands described here must be met by the employee to perform the essential functions of the job.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel, which may include overtime, weekends, and holidays. The employee will carry out any other duties as are within the scope, spirit, and purpose of the job as requested by the leadership team . This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The employee will actively follow Company policies addressed in the Employee Handbook.
Benefits
Employee dining discount, Transit benefits, Medical, Dental, Vision
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Compensation Details
Compensation: Salary ($95,000.00 - $105,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts
Required SkillsLeadership
Leadership Skills
Strong Communication Skills
Team Management
Team Leadership and Management
Effective Communication
Team Collaboration
Problem Solving Abilities
Customer Service Orientation
Attention to Guest Preferences
Problem Solving
Time Management
Financial Acumen Related to Beverage Costs
Mentoring and Coaching
Time Management Skills
Training and Development
Financial Acumen
Ability to Work Under Pressure
Crisis Management
Collaboration
Physical Stamina
Adaptability to Changing Environments
Multitasking Ability
Attention to Detail
Knowledge of Food and Beverage Industry
Conflict Resolution skills
Organizational Skills
Attention to Guest Experience
Adaptability
Collaboration With Cross Functional Teams
Conflict Resolution
Training and Mentoring Abilities
Interpersonal Skills
Financial Acumen Related to Beverage Program Profitability
Decision Making
Knowledge of Health and Safety Regulations
Operational Coordination
Ability to Maintain High Standards of Service
Strong Leadership Skills
Staff Development Skills
Scheduling
Guest Relationship Management
Problem Solving Skills
Knowledge of Food, Wine, and Craft Cocktail Culture
Guest Retention Strategies
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