Food Service Worker 2 - Barista Lead, Starbucks Suzallo

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

Housing and Food Services has an outstanding opportunity for a Food Services Worker 2 to join their team.

POSITION PURPOSE

Prepare and serve food and beverages in a Starbucks licensed store on the UW campus.

DUTIES AND RESPONSIBILITIES

Customer Service Orientation

Delivers Starbucks branded customer service by consistently evaluating the environment for cues

Delivers prompt service and quality beverages and products

Engages and educates customers about coffee-related topics

Teamwork

Lead employees in food preparation, serving and/or dishwashing

At the beginning of the shift, assign Food Service Workers 1 and student staff to meet service needs for the shift

Regularly assign, instruct and check the work of others

Contributes to a positive team environment through cooperation and collaboration with coworkers

Builds effective working relationships to accomplish store tasks and goals

Maintains a clean and organized workspace so staff can locate resources and product as needed

Maintains a calm demeanor during periods of high volume or unusual events to set a positive example for the team

Coffee, Espresso & Specialty Beverage Preparation

Prepares and serves quality beverages, whole bean and food products consistently for all customers

Monitors the preparation of beverages to ensure that Starbucks standards for quality, portioning and consistency are followed, making corrections as needed

Troubleshoots equipment issues with espresso machine, grinder, and other related equipment

Performs bar duties and bar back when needed

Cashier/Point of Sale Operation

Follows operational policies and procedures for cash handling and safety and security

Operates point of sale systems, keying in sales, taking payments and making change

Processes loyalty card transaction, including redemption of rewards

Bar Back

Gathers customer pastry and food orders and package according to Starbucks specifications

Prepares hot foods to customer order and packages according to Starbucks specifications

Monitors the supply of foods ready for display/heating according to Starbucks specifications

Stocking, Storage and Receiving

Completes order/inventory sheets to ensure adequate supply of items necessary for operation

Stocks food and beverage display areas according to current Starbucks specifications

Receives ordered materials, check purchase receipts and invoices; returns damaged goods

Stores merchandise received and rotates stock in refrigerators, freezers or storage rooms according to food handling guidelines and current Starbucks requirements

Monitors and handles prepared foods according to Starbucks instructions and for compliance with Washington State health code regulations, including taking and recording food temperatures before the food leaves the production area

Maintains compliance with state and institution policies regarding receipt, issuance and inventory of supplies, materials and equipment

Cleanliness and Safety

Follows Starbucks guidelines for maintenance of cleanliness and sanitation standards.

Closes down and participates in the cleaning of the store and setting up the facility for the next shift

Inspects food service equipment to determine proper care, use and operation; reports malfunctions

Reports operational and safety problems to store leadership promptly

CBORD

Take inventory counts using tally sheets from CBORD FSS system.

Use recipes and production sheets from CBORD FSS to execute food preparation.

Additional Duties

Maintains regular and consistent attendance and punctuality

Performs related duties as assigned

MINIMUM REQUIREMENTS

Possession of, or eligible to obtain a Washington State Food Worker Card within two weeks of employment AND one year of experience in quantity or institutional food preparation and serving or equivalent education/experience.

Equivalent combinations of education and experience may substitute for required qualifications.

DESIRED QUALIFICATIONS

Preference will be given to candidates who can demonstrate leadership, customer service and espresso experience in fast-paced environments, and who demonstrate a strong focus on teamwork and providing consistently high-quality products and service.

CONDITIONS OF EMPLOYMENT

A satisfactory outcome from the employment verification and reference check processes