Manufacturing Equipment Maintenance Technician, Site Services

  • Roche
  • South San Francisco, California
  • Full Time
The Position

Are you ready to take on a pivotal role at the intersection of cutting-edge science and impactful operational excellence? As a Principal Tech Specialist, youll lead with expertise and imagination in a dynamic department supporting Genentech Research Early Development (gRED), Development Science/Translational Medicine, and Technical Research & Development (TR&D). This is your opportunity to collaborate with diverse teams, from Media Preparation Lab Services (MPLS) to global supply partners, while orchestrating seamless sourcing, distribution, and innovation processes. If youre a strategic thinker with a passion for problem-solving, technical mastery, and continuous improvement, this role offers a platform to make a meaningful difference in advancing groundbreaking research and scientific progress.

The Opportunity

This Principal Tech Specialist role is in a department that consists of R&D Media Preparation Lab Services (MPLS) and gSupply that supports Genentech Research Early Development (gRED), Development Science/Translational Medicine, and Technical Research & Development (TR&D). This role works with groups in MOLS, Site Services functions, 3rd party vendors, external suppliers, and other business units . Accountabilities include leading teams and cross-functional projects, and managing the end-to-end process for sourcing supply from MPLS, gSupply, and MatOps to the end users. The Principal Tech Specialist has the subject matter expertise in support of department functions.

Responsibilities & Expectations:

The responsibilities for this position may include, but are not limited to:

LEADERSHIP & COLLABORATION

  • Lead and support internal teams, primarily gRED MPLS, and collaborate with other business units in supplying research materials such as media, glassware, consumables, reagents, chemicals, personal protective equipment, and other services.

  • Lead and support cross-functional continuous improvement/technology projects benefiting Site Services, Research, and other business units.

  • Demonstrate professional conduct by leading, facilitating, and participating in huddles, meetings, office hours, or vendor shows.

  • Promote teamwork and cooperation by assisting department leadership in recognizing potential conflicts and offering to help team members.

  • Effectively influence others to achieve goals, hold others accountable, assign tasks, and ensure that the work is completed by the end of the day.

  • Build strong communication and collaboration channels with stakeholder groups and individuals.

LAB & WAREHOUSE OPERATIONS

  • Spend the majority of time at work on the operations floor to monitor production activities to resolve issues and find solutions.

  • Use Media Prep Request System and Inventory Management systems for scheduling, execution, and tracking of research materials.

  • Carry out the overall production schedule and assign work to enable the team to work toward completing target qualifications, deliverables, and adherence to schedules.

  • Monitor the teams adherence to internal and departmental procedures, and author or revise procedures as required.

  • Provide positive examples through technical proficiency, quality, schedule adherence, teamwork, and productivity.

  • Maintain lab/warehouse housekeeping and cleanliness standards through 5S methodology and principles to sustain a safe and productive work environment to optimize the distribution efficiency for the teams and the end-user access.

TECHNICAL, SYSTEMS & INNOVATIONS

  • Participate in, coordinate, facilitate, and/or manage the implementation of systems, procedures, and processes needed for R&Ds evolving science and its complexity within Research Operations and affiliates and find innovative solutions.

  • Serve as MPRS and IM superuser/trainer and MOLS point of contact with the internal request and inventory management system.

  • Perform site-related project activities that may include investigating issues, analyzing data, formulating solutions, documenting processes, and communicating results.

  • Understand science fundamentals and equipment (pH/conductivity, mixing, sterilization, filtration, aseptic technique, etc.)

  • Exhibit attention to detail and technical-oriented skills.

  • Serve as a Subject Matter Expert and technical resource on the operation of lab equipment and systems in Media Prep Lab Services and gSupply.

QUALITY AND SAFETY

  • Maximize production output including process and labor efficiency while meeting required safety and quality levels.

  • Ensure safety is the highest priority by adhering to all safety guidelines and procedures while actively identifying and resolving safety issues.

  • Meet all compliance requirements for training and support teams to create and ensure a safer work environment by reinforcing safety practices.

  • Involve leadership and stakeholders when events and decisions may impact safety or production.

  • Manage in-house preparations and vendor purchases, and collaborate with customers and suppliers to address quality issues.

  • Reinforce safety practices and provide safety training to technicians.


Who you are

Requirements:

  • A Bachelors Degree in Life Science, Engineering, or a comparable area with a minimum of 5 years of experience or 3 years with a Masters Degree.

  • Able to work autonomously from established goals and strategic direction and to cope with multiple priorities, ambiguity, and change management.

  • Strong background in solutions prep and glassware operations or related operational environments.

  • Effective presentation, communication, networking, and influencing skills.

  • Demonstrate strong computer skills and proficiency in similar applications such as Google Suite (Docs, Sheets, Slides, etc.), inventory management systems/platforms (e.g. ERP, MRP, SAP), and process mapping tools (e.g. Lucidcharts, Visio).

  • Strong interpersonal, communication, and organizational skills with proven abilities to work effectively, collaboratively, and efficiently in teams.

  • Passion for continuous process improvement, LEAN, or other Operational Excellence training and experience is a plus.

  • Leadership skills to lead teams, in a performance and customer-focused operational organization.

  • Analytical skills to demonstrate a strong ability to troubleshoot and solve problems, solid judgment, and detail-oriented.

  • A self-starter who works autonomously with a strong focus on quality, attention to detail, and delivering results.

  • Able to work weekends, off-hours, and overtime as required.

  • Provide support and training to team members, technicians, analysts, specialists, etc.

  • Able to lift up to 40 lbs and stand for extended periods.

  • Have a clean driving record.

This position is not eligible for relocation.

The expected salary range for this position based on the primary location of California is $91,800 - $170,600 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants .

Job ID: 485802165
Originally Posted on: 7/17/2025

Want to find more Hospitality Service opportunities?

Check out the 236,427 verified Hospitality Service jobs on iHireHospitalityServices