Receptionist

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise,
excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals and functional experts. Each member of
our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Receptionist serves as the front-line representative of United Site Services and plays a vital role in ensuring a professional, efficient, and safe office environment. This position manages all front desk
operations, provides administrative support across departments, and upholds safety and security protocols. The ideal candidate is proactive, organized, and customer-oriented, with a strong sense of
responsibility for maintaining a welcoming and safe workplace.

Essential Functions

• Greet all visitors, vendors, and customers in a professional and courteous manner, ensuring proper sign-in and adherence to visitor safety procedures.
• Answer, screen, and route incoming phone calls via a multi-line system; take detailed messages when appropriate and ensure timely follow-up.
• Maintain a clean, orderly, and presentable reception area in alignment with office safety and cleanliness standards.
• Sort and distribute incoming mail, packages, and deliveries; coordinate outgoing mail and courier services.
• Schedule and support internal meetings, including conference room setup, catering coordination, and visitor preparation.
• Support department leaders with light administrative tasks including filing, data entry, formatting documents, and scanning.
• Serve as a point of contact for building maintenance requests and facility service vendors.
• Conduct regular walk-throughs of office common areas to identify safety concerns and address or escalate accordingly.
• Support execution of emergency evacuation procedures, fire drills, and visitor accountability during emergencies.
• Ensure compliance with company policies related to office safety, cleanliness, and security access.
• Build relationships with internal departments, including HR, Operations, and Finance, to ensure efficient communication and administrative hand-offs.
• Assist with onboarding activities such as welcoming new hires, preparing name badges, and setting up workspace materials.
• Maintain up-to-date internal contact lists, emergency call rosters, and site directories.
• Champion a positive and professional work environment reflective of USS’s core values.
• Participate in ongoing administrative training and safety awareness programs.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position does not have direct supervisory responsibilities.

Qualifications

EDUCATION

Min/Preferred

Education Level

Description

Minimum

High School Diploma

Preferred 2 Year / Associate Degree In business or administrative training

EXPERIENCE

Minimum Years of Experience

Maximum Years of Experience

Comments

2

In a receptionist or administrative support role in a

professional office setting;

or equivalent combination of education and

experience.

Experience working in a safety-conscious

environment preferred.

Familiarity with Microsoft Office Suite (Outlook,

Word, Excel, Teams); experience with office

equipment and phone systems.

Experience supporting multi-departmental office

environments is a plus.

ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent verbal and written communication skills.
• Professional demeanor with strong interpersonal skills.
• High level of reliability, discretion, and judgment in handling confidential matters.
• Strong organizational skills with the ability to multitask, prioritize work, and meet deadlines.
• Attention to detail and commitment to accuracy in all tasks.
• Demonstrated understanding of general office safety practices and procedures.
• Ability to remain calm and courteous under pressure, especially in high-traffic or urgent situations.
• Self-starter with a proactive, can-do attitude and willingness to support cross-functional teams.

Physical Requirements

• Sit while answering phones or reply to emails
• Use hands and fingers to handle, control or feel objects tools or controls
• Repeat the same movements when entering data
• See details of objects that are less than a few feet away
• Speak clearly so listeners can understand
• Understand the speech of another person
• Focus on one source of sound and ignore others
• Hear sounds and recognize the difference between them
• See differences between colors, shades and brightness

Benefits Summary

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

• Holiday & Paid Time Off (pro-rated for Part-Time employees)
• Medical/Pharmacy
• Dental
• Vision
• Employer-Paid Short-Term Disability
• Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
• Voluntary Employee Life & Accidental Death and Dismemberment
• Voluntary Spousal Life
• Voluntary Dependent Life
• Hospital Indemnity, Accident and Critical Illness
• Commuter/Transit Account
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Health Savings Account
• 401(k) with employer match
• Employer-Paid Employee Assistance Program (EAP)
• Employee Discounts

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

Salary Range

$17.64 $23.81 / hour

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.