Human Resources Receptionist

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

The Human Resources Receptionist is responsible for answering phones, assisting applicants, typing, filing and providing administrative assistance to department employees.

Essential Functions and Responsibilities

Answers Human Resources department phone lines

Greet applicants, team members, and managers

Assists HR Staff, as a generalist in all areas

Hands out applications to applicants

Inputs applications into computer system

Prepare applications packets

Distributes departmental mail

Prepares and reviews Benefit Reports as needed

Distributes parking cards to team members as needed

Updates and maintain Human Resources forms, documents, and other materials

Coordinates monthly benefits enrollment

Prepare and send Cobra letters

Prepare and send 401K letters to eligible team members

Assists the Benefits Manager with all benefits events in the hotel

File and maintain benefit files

Assists in teaching benefits information in Orientation

Assists in employee relations activities including sign-up and mail outs (i.e. movie tickets, name tags, birthday cards, bus passes)

Other duties as assigned

Supportive Functions and Responsibilities

Notifies appropriate individuals fully and completely of all problems and unusual matters of significance

Is polite, friendly, and helpful to guests, management, employees

Attends appropriate hotel meetings and training sessions

Promotes and applies teamwork skills at all times

Executes emergency standards in accordance with hotel standards

Complies with safety regulations policies and procedures

Complies with hotel and department standards, policies, and rules

Remains current with hotel information and changes

Maintains cleanliness and excellent condition of equipment and work area

Qualifications

Excellent communication, organization, and guest relations skills

Proficient in Windows and Microsoft Office

Typing speed 45 WPM +

Able to work a flexible schedule, including weekends and holidays

Experience:

Minimum 2 years administrative office experience