Technology Concierge (River Landing)

Technology Concierge (River Landing) Location: Colfax, NC Job Id: 2333 # of Openings: 1 Technology Concierge Part time position (12 hours) *Ideal candidate would work 3-4 days a week at 3-4 hours a day between 10:30am and 4:30pm Are you the BEST when it comes to customer service? Are you tech savvy as well? River Landing is seeking a CONCIERGE to provide technology assistance to our residents. The ideal candidate would be patient, honest and kind while delivering excellent customer service to our residents as you guide them through the intimidating world of technology. This position is three days a week, four hours a day (Tuesday, Wednesday and Thursday). Why Us? River Landing at Sandy Ridge, is a Continuing Care Retirement Community (CCRC) with a mission" to honor God by enriching the lives and touching the hearts of those we serve." Our core values are put to good use serving our residents and our fellow teammates. We are looking for individuals with a strong skillset combined with a heart for service. If you have enthusiasm to provide exceptional care while building relationships, this is the place for you! If you want to be a part of a team that is committed to outstanding care and growing you personally and professionally, we want to hear from you! What's in it for You? Great pay Access to the Wellness Center and free wellness programs Delicious, discounted meals Robust Employee Assistance Program Accessed to earned wages prior to payday Significant personal/professional development opportunities through PHI University and PHI Leadership Academy Employee assistance Employee scholarship Referral program Faith-based and mission-driven Job Requirements: Excellent communication skills, verbal and written. High school diploma required; Associate degree or some college preferred. This job requires a passion for providing the best experience for our residents through a caring, efficient and loving approach to resident's needs. Strong attention to detail as well as organizational and multi-tasking skills are necessary. Comfortable with android and apple devices. Customer Service & hospitality skills are mandatory. Tasks: Meets with residents one-on- one to assist with technology issues Assists residents with hospitality needs Assists residents with updating government identification Pairing technology to resident devices Assists with syncing accounts on devices (email, spouse email, multiple user platforms, etc.) Provides assistance with navigating resident technology Performs other functions, assignments and special projects as directed. Admin tasks as needed powered by