Clinic Receptionist - General Surgery (Full-Time/1st Shift)

Employment Type: Full time Shift: Description: Acts as a receptionist incorporating customer service standards and serves as an active member of the Medical Group. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and culture of MercyOne What you will Do: Greets patients and visitor Interviews patients to verify information and enters data in the computer system. Conducts Insurance verifications, scans insurance cards and enters/updates computer system Schedule appointments for patients Collects payment of co pays, balance due, etc. Updates database consistently Hours/Schedule: 64 hours biweekly (.8 FTE) Minimum Qualifications: High School Degree or GED required. Completion of Medical Secretary program preferred. One year of experience in a clinic setting preferred. Requires the ability to read, write and understand the English language, and communicate effectively with consumers and colleagues while performing their job duties. Position Highlights and Benefits: Personalized health insurance plans including dental/vision Health coverage effective on day one of employment Retirement Plan Paid time off Life insurance; long- and short-term disability insurance Employee Assistance Program (EAP) & Wellness programs Voluntary benefits such as legal, critical illness, pet insurance, etc Ministry/Facility Information: MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation MercyOne Oelwein Medical Center, Community Level IV Trauma Designation With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit You can also follow Trinity Health on LinkedIn.