Reservation Specialist

Salary Confidential

Position range in Cameron County $27k - $61k Per Year

reservation specialist

Padre Getaways

Occupation: Property, Real Estate, and Community Association Managers

Location: South Padre Island, TX - 78597

Positions available: 2

Job #: 16853140

Source: WorkInTexas

Posted: 4/15/2025

Updated: 7/17/2025

Expires: 8/16/2025

Web Site: WorkInTexas

Onsite / Remote: Work onsite all of the time

Job Type: Regular, Full Time (30 Hours or More), Permanent Employment

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Job Requirements and Properties

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Work Onsite

Full Time

Education

High School Diploma or Equivalent

Experience

6 Month(s)

Schedule

Full Time

Job Type

Regular

Duration

Permanent Employment

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Reservation Specialist, also known as a Reservationist or Reservation Agent, or Vacation Specialist, assists customers with booking reservations, answering inquiries, and managing travel arrangements, often working in the vacation rental industry

Key Responsibilities:

Taking and Processing Reservations:

Answer phone calls, emails, and online inquiries from customers.

Assist customers in making, altering, or canceling reservations.

Process payments and confirm bookings.

Record customer information accurately in reservation systems.

Providing Customer Service:

Answer customer questions about availability, rates, packages, and amenities.

Provide information about travel itineraries, destinations, and experiences.

Resolve customer issues and complaints promptly and efficiently.

Offer recommendations and suggestions to enhance customer satisfaction.

Managing Reservations:

Maintain accurate records of reservations, cancellations, and modifications.

Monitor inventory and availability.

Communicate customer preferences and special requests to relevant departments.

Coordinate with other departments (e.g., front desk, housekeeping) to ensure smooth service delivery.

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