Barista

1 year

ESPRESSO AND MILK is a grab-and-go coffeebar located at the landmarked Civic Opera House in the Loop. The ESPRESSO AND MILK mission is to differentiate itself in the city of Chicago by providing an overall outstanding and memorable customer experience while consistently offering only the highest-quality products in a friendly and upbeat atmosphere. Although our focus is coffee (as our name implies), we also offer tea, specialty drinks, and pastries.

ESPRESSO AND MILK is hiring a motivated and energetic individual who shares our love for coffee and our passion for providing exceptional and unmatched service to our guests. If you work well in a team and thrive in a high-volume, fast-paced environment, then this position is for you. You will be thoroughly trained and provided with the knowledge you'll need to easily execute and thrive in your position.

An E.A.M barista position consists of preparing coffee, espresso-based drinks, dialing in espresso, steaming milk, preparing tea, accepting payments from guests, and maintaining an immaculate work area behind the bar as well as the front of the house (FOH).

You are:

• Passionate about meeting our guests' needs and exceeding their expectations
• Detail-oriented and passionate about quality
• Inclusive and a team player
• Punctual, reliable, respectful, and motivated
• A multitasker and troubleshooter. You don't hesitate to roll up your sleeves and jump in when a situation requires it
• Able to keep your composure under pressure

Qualifications:

• Previous barista experience is required . Proficiency in weighing shots, dialing in espresso, properly steaming milk, pouring latte art, and brewing coffee and tea is mandatory
• Food Handler's Certification / ServSafe Manager Certification is required. If you are not currently certified, we will help you obtain certification within 30 days of being hired

Requirements:

• Ability to communicate clearly with guests and teammates
• Ability to kneel, stoop, and stand for extended periods
• Ability to safely climb ladders and maneuver boxes up to 40 lbs

Current business hours are Monday through Friday 7:00am - 3:00pm.

Enjoy working in a positive, friendly, and upbeat environment with excellent tips and weekends and all Federal Holidays off. We are a very high-volume coffeebar. The ability to keep your composure under extreme pressure is absolutely necessary.

Compensation: Hourly ($23.00 - $30.00)

Benefits & Perks: Paid Time Off

Dialing In Espresso

Customer Service Orientation

Strong Customer Service Skills

Team Collaboration

Steaming Milk

Time Management

Ability to work in a fast paced environment

Adaptability

Ability To Pour Basic Latte Art

Stress Management

Team Collaboration Skills

Attention to Detail

Preparation of Coffee and Espresso Based Drinks

Problem Solving

Adaptability to Changing Situations

Work Ethic

Attention to Cleanliness and Organization

Physical Stamina

Ability to Handle Cash Transactions

Communication Skills

Physical Stamina and Endurance

Problem Solving Skills

Ability to Learn Quickly

Effective Communication Skills

Multitasking Ability

Time Management Skills

Dependability

Ability to follow instructions

Willingness to Learn and Improve

Positive Attitude

Ability to manage stress

Commitment to Quality Service

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