Housekeeping Manager

Hotel Magdalena is looking for a Housekeeping Manager who will take pride in the overall
cleanliness and presentation of the hotel, establish departmental objectives and procedures, as
well as manage Housekeeping staff.

About our Company\:

Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the
community that grows near it. The design of the 89-room hotel takes inspiration from the local
lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by
Texas. The Magdalena is also home to Summer House on Music Lane and Magdalena Bar,
offering locals and visitors alike more places to hang out and experience the best of Austin, off
of South Congress.

Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality
company that is founded on the pillars of design, music, and authentic community-driven
experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated
portfolio of hospitality projects throughout the U.S., which include Hotel San José, Hotel Saint
Cecilia, Austin Motel, Jo’s Coffee, Summer House on Music Lane, Equipment Room, The
Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix
Hotel in San Francisco, California; and Hotel San Cristóbal and Benno in Todos Santos, Mexico,
and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects
throughout the U.S. and Mexico.

We're looking for\:

Hotel Magdalena is looking for a Housekeeping Manager who will take pride in the overall
cleanliness and presentation of the hotel, establish departmental objectives and procedures, as
well as manage Housekeeping staff.

Knowledge, Skills, and Abilities\:

Two (2) years related experience in hospitality or service industry
High School diploma or general education degree (GED). College Degree preferred
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to speak the primary language(s) of the workplace
Ability to write routine reports and correspondence
Ability to speak effectively before groups of co-workers and sister property staff
Ability to create documents in Excel and Word
Ability to understand other computer programs (i.e. Property Management System)
Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided
based on qualifications, merit, and business need.

Job Requirements\:

Develop departmental objectives, budgets, policies, procedures and strategies
Demonstrate a working understanding of labor cost control through effective scheduling and proactive management
Schedule Housekeeping hours and assign duties and responsibilities in accordance with work requirements
Train and supervise Housekeeping staff
Ensure all employees adhere to dress code policies for their scheduled shift
Resolve customer complaints regarding Housekeeping operations
Inspect all guest rooms and ensure each passes Bunkhouse standards
Implement standards and procedures to consistently conduct an accurate inventory
Monitor compliance with health and fire regulations regarding lodging facilities
Evaluate new products for usefulness and sustainability
Arrange for equipment purchases and repairs
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems
Perform personnel actions such as hiring and firing staff, consulting with other managers as necessary
Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
Hold staff accountable for their job performance through regular performance evaluations
Maintain awareness of documentation needed and retained in employee files
Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met
Maintain a high level of cleanliness and safety in the work area
Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
Ensure that all equipment is maintained in good, safe working condition
Maintain an increased awareness of safety issues throughout the property
Keep abreast of safety and emergency procedures and OSHA requirements
Attend relevant meetings

Based upon fluctuating demands of the operation and to exceed customer expectations, it may
be necessary to perform a multitude of different functions not specifically related to this position.
This person may be expected to perform other tasks and duties as needed or as directed.
Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Working Conditions/Environment\:

The noise level in the work environment is usually moderate, typical of a
hotel/restaurant/office setting
The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two person lift
The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day