Lead Steward

POSITION SUMMARY

The Lead Steward is responsible to support the Food & Beverage Department in the successful cleaning, sanitation, and set up for restaurant operations at Indiana Grand Racing and Casino. Position will be engaged in the cleaning of all china, glassware, flatware and accessory pieces, including floors, walls, ceiling, walk-in refrigerators and freezers, etc., in high volume and high end gourmet restaurants, as well as the BOH culinary areas of all kitchens. The Lead Steward will lead their team members through daily tasks such as set up of areas, breakdown, clean up and sanitation, as well as other duties assigned.

ESSENTIAL DUTIES & RESPONSIBILITIES

Responsible for practicing, supporting, and promoting Indiana Grand Racing and Casinos Company-wide culture and demonstrating excellent service standards at all times. Responsibilities including but not limited to:

• Support Steward Supervisor with inventory levels for all supplies, china, flatware, glassware, utensils, chemicals and all supplies associated with departmental needs.
• Follow and train on Standard Operational Procedures(SOPs)
• Displays and maintains standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guests consumption.
• Display and train on the knowledge of all emergency procedures including familiarity with MSDS (Material Safety Data Sheets) for chemical usage.
• Communicate on a consistent basis with Steward Supervisor and supervising Chef keeping them abreast of all department activities, and ensure that kitchen and equipment are in good working order and the work area is clean and hazard free. Notify proper department immediately if kitchen and equipment are not in good safe working order to schedule or arrange for repairs or corrections.
• Possess the ability to work with co-workers in any kitchen environment and display, coach, mentor others to like behavior ensuring guest receive highest quality products and service at Indiana Grand Racing and Casino.

QUALIFICATIONS

High School Diploma or GED required. Position requires one year experience in the food service industry. This position requires the ability to read, write, speak and understand English, distinguish letters, numbers, and symbols as well as be involved in daily professional communication with co-workers and guests. Must have equipment knowledge of dishwashing machine, pot washing machine, power washer, floor scrubbers. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated in Indiana Grand Racing and Casino, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Position requires employee to be at least 21 years of age. Be certified in Serve Safe Food Sanitation and hold an Indiana Gaming Commission Occupational License as well as an Indiana Horse Racing Commission License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime based on business needs.

REQUIRED PERSONAL COMPTENCIES

Responsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.

ACCESS TO GAMING FLOOR

Access to general gaming floor.