Service Valet - Southern Hyundai Newport News

  • Southern Auto Group
  • Newport News, Virginia
  • Full Time

The Service Valet works within the Service Department to move customer vehicles from the welcome area to the technician bays to ensure smooth and efficient traffic flow through the facility, increase customer convenience, and maintain an orderly service parking area.

The ideal candidate for this position is at least 18 years old, has an unrestricted driver's license and a clean driving record, and can drive both automatic and standard-transmission vehicles. Previous experience preferred. Fluent English speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position.

RESPONSIBILITIES

  • Greets all customers entering the service area with a friendly, professional attitude, answers any questions, and directs them to the appropriate person or location
  • Determines if customers have an appointment and records customers name, VIN, tag number, mileage, and existing vehicle damage (walk around)
  • Controls service traffic flow and parking, helps with loaner vehicles as needed, and parks vehicles after they have been written up
  • Drives safely and reports any lot damage immediately
  • Retrieves vehicles for customers at cashier for pick-up, waits at vehicle for customers, and thanks customers for their business
  • Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and I.D. tags in all vehicles brought in for service
  • Delivers keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
  • Maintains a clean and safe service area that is free of trash, water, leaves, and dirt
  • Drives vehicles to and from service lane, service stalls, and parking lot as needed
  • Complies with and enforces all safety policies and procedures
  • Completes any reports or logs
  • Performs other duties as assigned

QUALIFICATIONS

  • Must be at least 18 years old
  • High school diploma or GED preferred
  • Previous experience preferred
  • Unrestricted driver's license and clean driving record
  • Can drive both automatic and standard-transmission vehicles
  • Neat, clean, and professional appearance
  • An impressive work ethic
  • Excellent communication skills, verbal and written
  • Excellent customer service focus

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand and lift heavy objects as needed. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include: Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.

Due to a consistent increase in business, the dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

Take advantage of this opportunity to work for one of the Largest Auto Groups in Hampton Roads!

Discover more about our organization at DrivingSouthern.com. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup .

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits
  • FREE WELLNESS PLAN
  • Health Insurance
  • Health Gap Insurance
  • TeleMedicine/TeleHealth
  • HSA (Health Savings Account)
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance (Short Term and Long Term)
  • Supplemental Insurance
  • Term Life Insurance with AD&D
  • EAP (Employee Assistance Program)
  • 401K Retirement Plan Offered by John Hancock
  • Identity and Fraud Protection
  • Pet Insurance
  • Paid Holidays
  • Vacation Pay
  • Birthday Pay
Job ID: 486400443
Originally Posted on: 7/22/2025

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