Host- Wicked Weed Brewing Brew Pub

Dreaming big is in our DNA. Its who we are as a company. Its our culture. Its our heritage. And more than ever, its our future. A future where were always looking forward. Always serving up new ways to meet lifes moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together when we combine your strengths with ours is unstoppable. Are you ready to join a team that dreams as big as you do?

Job Title: Host

Job Type : Part-Time / Non-Exempt

Department : Pub

Location : Brewpub 91 Biltmore Avenue, Asheville, NC 28801

Reports To : General Manager/Manager on Duty

Supervisory Responsibilities : This job has direct supervisory responsibilities.

Summary:

At Wicked Weed Brewing, we Craft for Better to create moments that unite people and enrich communities. We strive continuously to create a safe and inclusive workplace while supporting our communities and reducing our environmental impact. We celebrate unique perspectives and experiences that everyone brings, fostering a culture where employees are valued and empowered.

Our hosts provide the first point of contact for all guests in the restaurant. Were looking for someone friendly, energetic, and outgoing to join our team. Youll be coordinating seating, cleaning menus, and directing guests downstairs to help provide the beginning of an excellent experience at our pub.

Essential Duties and Responsibilities:

• Greet and/or acknowledge guests arriving within 30 seconds and direct guest according to desired needs.
• Take guest information and quote wait to guests accurately when tables are not immediately available for dining services.
• Run the floor plan sheet, communicate to scout where to seat guests and pages guests.
• Seat guests by escorting them to assigned table.
• Present menus, engage in polite conversation, answer questions, and offer information on all menu items and beverage items and offerings of Wicked Weed Brewing.
• Answer the phone in accordance with Wicked Weed Brewings standards and pass callers to the proper authority.
• Be knowledgeable with regards to operating hours of Wicked Weed Brewing locations, brewery tours and any promotions/events.
• Walk through the dining room to ensure guests are satisfied; answer questions, inform servers and bussers of any specific service needs.
• Handle any guest request or complaints within reason or refer to FOH MOD.
• Communicate to GM or MOD when aware of intoxicated guests
• Clean, organize and stock menus, silverware, pens and paper at host area.
• Interact with guests in and as they leave the restaurant to ensure positive dining experience.
• Attend pre-shift meetings.
• Complete opening setup / closing side work and light cleaning projects.

Additional duties may be assigned as necessary.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

• Teamwork
• Dependability
• Excellent communication skills
• Effective interpersonal skills
• Organization skills
• Ability to prioritize and multi-task
• Friendly, positive and approachable
• Ability to read, write and determine wait time based on Wicked Weed Brewings procedures.
• Assertive
• Ability to visually scan restaurant for clean, unoccupied tables.
• Problem solving skills

Education and/or Experience:

• Previous experience in a restaurant/bar atmosphere

If you dont fit all the above Qualifications, please dont let that stop you from applying!

You may have something special to bring to the table that we forgot to list. Everyone deserves a chance as far as were concerned.

Work Environment:

• Rapid changing flow of business
• That of a busy brewpub dining area and full service kitchen.
• Late nights
• Fast-paced
• The employee frequently must work in an environment with a moderate to high noise level.

Physical Demands:

• Ability to be on your feet for long periods of time standing and/or walking. Walking surfaces may be wet and/or slippery.
• Ability to frequently talk and hear.
• Ability to lift and/or move up to 25 lbs. and occasionally life and/or move up to 55 lbs.
• Ability to frequently reach with hands and arms; use hands to handle or feel objects, tools, or controls.
• Vision abilities required by this job include close vision, distance vision and the ability to adjust focus.