Home Buying Concierge

Whether you come from a background in sales, customer service, or roles that require juggling multiple priorities, you can be successful in this role. We dont require a specific degree or experience, but were looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!

About The Role:

As a Home Buying Concierge, youll work with your team to help make the homebuying journey smoother and less stressful for our borrowers. This role is driven by teamworkyoull be collaborating with teammates to build a strong culture of support and teamwork. While the loan team handles the mortgage side of things, youll be the one taking the stress of moving logistics off the borrowers shoulders. Success here means helping borrowers feel supported every step of the way, working closely with our sister companies, and connecting with service providers to make things happen.

With a base salary and commission setup, you're looking at $42,000 to $60,000 in your first year. But here's where it gets exciting - our top earners are hitting $80,000 and beyond, thanks to performance incentives that can propel your earnings higher.

Heres a snapshot of what youd be doing:

• Building connections with borrowers (mostly by phone, voicemail, or text) to educate and assist them with the moving processoverall, taking stress off their plate and getting them excited about the homebuying journey!

• Partnering with teams across the company and external providers to get borrowers the products and services they need.

• Pitching in wherever needed (excluding licensed tasks) to help foster a supportive and collaborative team culture.

About You:

• A dedicated work ethic drives everything you do, and youre always ready to go the extra mile.

• High volumes of interactions dont faze youyou stay organized and focused, no matter what.

• You excel in fast-paced, results-driven environments, and you thrive when collaborating with a supportive, team-focused group.

• Providing outstanding customer service comes naturally, and your strong communication skills make it easy to connect with others, whether in person, over the phone, or through email.

• Adapting to shifting priorities and change feels like second nature, and youre always ready to pivot when needed

• Youre confident using basic computer technologies and comfortable navigating the tools needed for an internet-based company.

• Oh, and you show upreliable, ready to go, and committed to making a difference every day.

About Us:

Were all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isnt measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly service to military homebuyers and their families. And we always seek to lift up people and communities across the country.

Were so glad youre here checking out this opportunity! If this role gets you excited but youre worried you dont check every box don't sweat it. Were more interested in what you can bring to the team than a perfect checklist. If youre passionate, driven, and ready to make a difference, wed love to hear from you. Come as you are, and together well create something amazing.

Interested? Apply Today!

Learn more about Veterans United on Glassdoor and our career site at vu.com/careers

Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.