Receptionist

  • Advocates
  • Framingham, Massachusetts
  • Full Time
Overview

$19.50/hour

The Receptionist provides general office support with a variety of clerical activities and related tasks. The Receptionist is responsible for maintaining a welcoming environment, answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Minimum Education Required High School Diploma/GED Responsibilities
  • Responsible for the daily open and close of the office. Ensure reception area is neat and clean, conference rooms and kitchen areas are in order.
  • Answer all incoming telephone calls and directs the caller to the appropriate individual. Provide callers with information such as company address, directions, fax numbers, and website.
  • Greet and direct all visitors to the agency.
  • Maintain conference room schedules for corporate office.
  • Receive, sort, and forward all incoming mail. Stamp and prepare all outgoing mail.
  • Coordinate the pick-up and delivery of express mail services.
  • Distribute checks to employees and clients. Ensure all checks are properly signed out.
  • Process the daily deposit for accounts receivable. Ensure rent, transportation fees, donations and funds for individual programs and functions are credited to the correct cost centers.
  • Manage the ordering, receiving, stocking, and distribution of office supplies through providers
  • Handle office supply budgeting and track spending for all cost centers.
  • Attend meetings with vendors as required
  • Assist with clerical duties such as photocopying, faxing, and collating.
  • Attend and actively participates in supervision and team meetings.
  • Assist with meeting set-ups, preparation and transcription.
  • Update office directory on an ongoing basis.
  • Ensure that individuals we support are treated with dignity and respect in accordance with Advocates Human Rights Policy
  • Perform all duties in accordance with the agencys policies and procedures.
  • Adhere to all principles related to the Advocates Way.
Qualifications
  • High School Diploma or equivalent and 1 year experience in a customer service environment.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
  • Excellent verbal and written communication skills. Familiarity with American Sign Language and/or willingness to learn preferred.
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.
  • Strong computer knowledge.
  • Must possess the ability to read and speak English.
  • Must be able to perform each essential duty satisfactorily.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Job ID: 486423456
Originally Posted on: 7/23/2025

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