Host- The Alston

2 years

Located in the heart of Chicago, The Alston Steakhouse is a modern yet classic dining destination, known for its exceptional service, premium cuts, and elevated guest experience. We pride ourselves on delivering warm hospitality and creating memorable moments for every guest.

As the first and last point of contact for our guests, the Host/Hostess plays a key role in setting the tone for an exceptional dining experience. You will greet guests warmly, manage reservations and waitlists, and ensure smooth seating operations.

• Greet guests with warmth and professionalism upon arrival and departure.

• Manage the reservation system (OpenTable), phone calls, and guest seating.

• Maintain accurate waitlists and communicate estimated wait times effectively.

• Coordinate table turns efficiently with servers and managers.

• Maintain cleanliness and appearance of the host stand and entrance area.

• Accommodate guest requests and handle special seating needs when possible.

• Provide menus, answer initial questions, and direct guests to their tables.

• Communicate effectively with kitchen, bar, and floor staff regarding guest flow.

• Support the overall team in creating a seamless and welcoming guest experience.

• One yea of experience in a host/hostess or customer service role preferred.

• Excellent communication and interpersonal skills.

• Friendly, professional demeanor with a strong sense of hospitality.

• Ability to remain composed under pressure in a fast-paced environment.

• Familiarity with reservation systems (preferred but not required).

• Flexible availability, including evenings, weekends, and holidays.

• Competitive hourly wage + tips (where applicable)

• Team meals and employee discounts

• Opportunities for growth within the restaurant group

• A supportive, team-oriented environment

• Training and development for hospitality excellence

Apply Now
Join The Alston Steakhouse team and be part of one of Chicagos premier dining destinations. Were passionate about food, service, and peopleand were looking for hosts who share that spirit.

Compensation: Salary/Hourly (Based on Experience)

Benefits & Perks: Dining Discounts

Warmth in Guest Interactions

Time Management Skills

Organizational Skills

Problem Solving Skills

Attention to Detail

Team Collaboration

Customer Service Orientation

Adaptability to Changing Situations

Multitasking Abilities

Conflict Resolution skills

Professionalism

Effective Communication With Diverse Teams

Ability to Create a Welcoming Atmosphere

Capacity to Manage Stress in Busy Environments

Read more