Banquet Server

Required Years of Experience

2 years

Job Details

Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality.

At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees.

Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases.

Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state of the art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.)

We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city.

Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community.

We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people youll be excited and privileged to meet, greet, and serve. Theres no better customer base anywhere in Philadelphia.

If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team.

Overview
The Banquet Server will interact one one-on-one with guests at catered events. Food service will include taking guest orders, providing wine service, replenishing beverages utilizing Club service standards, anticipating guest needs, and ensuring guest satisfaction. Event execution will include the setup of tabletop, reception areas, food stations, movement of catering equipment within the event venue, light side work and clean-up duties.

Responsibilities

• Consistently following the Food and Beverage department's sequence of service while utilizing proper procedures and standards
• Provide guests at catered events with exceptional service throughout all phases of their experience at the Club while commanding full menu knowledge and preparation methods
• Maintain all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department, and local health department
• Work as a team and effectively communicate with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and/ or other associates

Qualifications

• 2+ years of experience as a banquet/catering server in a catering, hotel, or club environment
• Must possess good attitude, attention to detail, and the ability to work under pressure
• Must be able to bend, stoop, squat, and stretch to fulfill tasks
• Must be able to physically lift and carry heavy trays and equipment as well as delicate china and glassware.
• Excellent customer service skills with an in-depth knowledge of spirits, wine and food

Compensation Details

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts

Required Skills

Strong Communication Skills

Teamwork

Effective Communication

Problem Solving Skills

Problem Solving

Time Management

Adaptability

Attention to Customer Needs

Customer Engagement

Physical Stamina

Attention to Customer Feedback

Multitasking

Organizational Skills

Ability to work in a fast paced environment

Conflict Resolution

Interpersonal Skills

Cultural Awareness

Ability to follow instructions

Social Consciousness

Knowledge of health and safety standards

Event Planning

Customer Relationship Management

Service Orientation

Read more

Gallery Located at 2400 Market Street on the Schuylkill Banks Offering Philadelphias highest-end fitness experience Offering Philadelphias highest-end fitness experience Located at 2400 Market Street on the Schuylkill Banks Offering Philadelphias highest-end fitness experience The most luxurious rooms in the city World-class restaurants and bars to dine and socialize Located at 2400 Market Street on the Schuylkill Banks Located at 2400 Market Street on the Schuylkill Banks Offering Philadelphias highest-end fitness experience World-class restaurants and bars to dine and socialize The most luxurious rooms in the city Located at 2400 Market Street on the Schuylkill Banks The most luxurious rooms in the city Meeting & event spaces ready to host intimate gatherings, business and social events World-class restaurants and bars to dine and socialize