Guest Services / Concierge

  • Ocean Healthcare
  • Hamilton, New Jersey
  • Full Time

Hamilton Grove Healthcare and Rehabilitation a 218 bed skilled nursing facility located in Hamilton, NJ (Mercer County) is currently seeking a Guest Service Representative for its Admissions Department. This position is a full time position working Tuesday through Saturday from 9 am until 5:30 pm. As a Concierge you will be responsible for the following:

  • Meeting with Admission Director daily for updates on new admissions and/or special tasks.
  • Ensuring all rooms are ready for admission in a move-in condition including prepping beds and linen.
  • Photographing all new admissions and entering into computer system for record-keeping.
  • Creating Door Tags / Name Bracelets.
  • Assisting residents with meal selections on a daily basis utilizing our computer software.
  • Front Desk phone coverage.
  • Visiting with residents on a daily basis to ensure their stay is comfortable acting as a liaison between residents and other departments to ensure their needs are being met.
  • Other duties as assigned.

This position is all about Customer Services and ensuring the needs of our residents are met. Our ideal candidate will be able to effectively communicate our resident needs to the appropriate department.

In return we offer a generous benefits package. You will be entitled to health, dental, vision as well as a matched 401K plan. You will also be able to partake in our voluntary benefits package during our open enrollment.

Job ID: 486530577
Originally Posted on: 7/23/2025

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