Registration Clerk

Registration Clerk - Emergency Room (ER) Mission Hospital Regional Medical Center - Mission Viejo & Laguna Locations Pay: $21-$24/hour Schedule: 4x10 hour shifts/week, rotating weekends Start Date: August 11, 2025 About the Role Join a fast-paced, high-impact team in the ER where you'll be the first point of contact for patients in critical need. As a Registration Clerk, you'll play a vital role in patient intake, insurance verification, and supporting emergency medical staff. What You'll Do Greet and register patients in the ER Collect and verify insurance and personal information Navigate different registration workflows (e.g., uninsured, out-of-state) Collaborate with nurses, physicians, EMTs, and firefighters Push mobile computer stations and remain on your feet for extended periods Maintain professionalism and empathy in high-stress situations Shifts Available Morning: 9:30 AM start Evening: 5:00 PM - 3:30 AM Locations include Mission Viejo and Laguna; some part-time shifts available at St. Jude and Providence St. Joseph Training & Support 12-day onboarding: 1 day classroom + 11 days hands-on shadowing Access to job aids and SharePoint resources Ongoing performance feedback and knowledge checks What We're Looking For Strong customer service skills and punctuality Compassionate, team-oriented, and eager to learn Comfortable in a trauma center environment (blood, critical cases, 5150 patients) Ability to multitask in a chaotic, fast-moving ER setting