Housekeeping Control Clerk - Hilton Waikoloa Village

Hilton Waikoloa Village is seeking a Housekeeping Control Clerk. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion in providing memorable experiences for guest, this is the position for you!

This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for!

Shift Pattern: AM PM

Pay Scale: $21.35 - $23.73

The ideal candidate will have:

Computer knowledge.

1 year customer service experience.

Ability to effectively communicate verbally and/or written in English language.

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical Insurance Coverage

• Vision, dental, life and disability insurance

• Mental Health Resources

• Best-in-Class Paid Time Off (PTO)

• Supportive parental leave program

• Go Hilton travel discount program:

• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

• Access your pay when you need it through DailyPay

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

A Housekeeping Rooms Control Clerk is responsible for achieving maximum operating efficiency in the Housekeeping Department by coordinating Housekeeping written and verbal communication interdepartmentally. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Answer the telephone courteously and professionally. Remember ALOHA and MAHALO.

• Dispatch incoming calls accordingly.

• Coordinates Housekeeping room status with previous shift Clerk and continue communication with the Front Office Control clerks throughout the day/night.

• Assist in key control and inventory.

What are we looking for?

EDUCATION

High school diploma or equivalent preferred.

LICENSES OR CERTIFICATES

CPR certification and/or First Aid training are preferred.

GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Understanding of English language.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Exceptional follow-through skills.

• Thorough communication skills.

• Capable to adjust to various job tasks.

• Good interpersonal skills.

• Organized clerical skills.

• Highly motivated.

• Able to work under pressure.

• Always remain professional.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!